Communications Officer

Service Coordination Support; Ontario; Hybrid; CAD 61,000 - 75,000; Full time

Job summary

Service Coordination Support is looking for a Communications Officer to develop and deliver compelling communications across various platforms. This full-time role requires a creative storyteller with experience in communications and a passion for social impact, offering flexibility and professional development opportunities.

Benefits

Competitive health and dental package

Flexible work schedule

Generous PTO

Retirement savings plan

Professional development opportunities

Qualifications

• 1-3 years of experience in communications, PR, or journalism.
• Strong writing, editing, and storytelling skills.
• Experience in the nonprofit or social impact sector is a plus.

Responsibilities

• Write, edit, and proofread content for various platforms.
• Manage and grow social media presence.
• Coordinate campaigns and communications.

Skills

Writing

Editing

Storytelling

Social Media

Organizational Skills

Creativity

Teamwork

Education

Degree or diploma in communications, marketing, or related discipline

Tools

Mailchimp

WordPress

Canva

Job description

Salary Range: $61,200.00 To $75,000.00 Annually

Date posted:

May 30, 2025

Title:

Communications Officer

Status:

Preferred

Salary Range:

$61,200 - $75,000

Closing Date:

Are you a creative storyteller with a passion for making a difference? Do you thrive in a collaborative environment and enjoy turning ideas into impactful communication? If you’re a self-starter who loves to write, connect, and engage—and you’re looking to grow your skills in a mission-driven organization—we want to meet you!

As our Communications Officer, you’ll play a hands-on role in developing and delivering clear, consistent, and compelling messages across a variety of platforms. You’ll work closely with program staff, leadership, community partners and stakeholders to bring our work to life through storytelling, campaigns, and engaging content.

The responsibilities you will be entrusted with include:

• Write, edit, and proofread content for newsletters, website, blogs, press releases, reports, and more;
• Manage and grow our social media presence (Instagram, Facebook, LinkedIn, X, etc.);
• Support the creation and distribution of internal and external communications;
• Collaborate on campaigns and initiatives that align with organizational goals;
• Coordinate email marketing and list management (e.g., Mailchimp, Active Campaign);
• Help maintain and update website content (WordPress or similar CMS);
• Create basic graphic design and visual content (Canva or Adobe Creative Suite);
• Support media relations and outreach efforts;
• Capture and share impact stories from our field;
• Assist in event promotion and community engagement activities;
• Monitor communication metrics and support evaluation of strategies;
• Other reasonable duties as assigned.

What you bring:

• Have one to three years of experience in communications, PR, journalism, or a related field;
• Hold a degree, diploma or other certification in communications, marketing, or a related discipline;
• Have strong writing, editing, and storytelling skills;
• Are organized, detail-oriented, and able to juggle multiple projects with ease;
• Are comfortable with social media tools and digital platforms;
• Bring creativity, enthusiasm, and a proactive mindset to your work;
• Love being part of a team, but can also roll up your sleeves and work independently.
• Experience in the nonprofit or social impact sector;
• Knowledge of communications for diverse and multicultural communities;
• Basic video editing or multimedia production skills.

What We Offer:

Compensation: $61,200 - $75,000(base salary will commensurate with candidate’s demonstrated experience)

• Competitive health and dental package;
• Flexible work schedule of 35 hours per week in a hybrid remote work environment;
• Generous PTO;
• A generous retirement savings plan
• A supportive, mission-focused workplace culture;
• Numerous opportunities for professional development and growth;
• A chance to contribute to meaningful change in your community.

About Us:

Service Coordination Support (SCS) is the initial contact for individuals who have a developmental disability or autism in the Ottawa and the Eastern Region. We help people find the supports and services in the community that are needed to assist them in their daily lives. One of our important goals is to empower families/individuals to make informed choices about the supports they seek.

SCS’ vision is to become an innovative knowledge-based organization, recognized as a leader by working in collaboration with our community to deliver high quality services to individuals with a developmental disability in our region. For more information about us, please visit: www.scsonline.ca .

Location & commitments:This is a full-time permanent position in Ottawa, Ontario.

Working Conditions:

SCS offers a hybrid working environment where work is completed at home or at our head office. It is expected that employees come into the office at their expense when requested. There are frequent interruptions, tight deadlines and shifting priorities.

Accommodations:

SCS has an accommodation process in place and provides accommodations for candidates and employees with specific needs. If you require specific accommodation please contact the Human Resources Supervisor of SCS so that we can plan to provide appropriate accommodations for you.

DEI Statement:

SCS strives to create a progressive and inclusive environment that continually recognizes and celebrates the diverse community we are privileged to serve. We endeavor to create a barrier free environment for our clients and our staff where all are welcome, accepted and empowered to recognize and use their strengths and live their best lives.

To Apply:

Qualified candidates may submit their resumes, along with a cover letter quoting job number 18 - 2025 no later than June 12, 2025 at 3:00pm to Human Resources . While we appreciate all responses, only candidates under consideration will be contacted. We kindly ask not to send in duplicate copies of your resume.