Communications Coordinator - Communications (CON)

Scarborough Health Network; Toronto; On-site; CAD 52,000 - 61,000; Full time

Job summary

Scarborough Health Network in Toronto is seeking a dynamic Communications Coordinator to plan and execute marketing and communications initiatives that support SHN Education and Research programs. You will develop multi-channel content, including video, photography, and written storytelling, and collaborate with academic leadership to promote learners, events, and research activities.

Reporting to the Director of Marketing and Communications, you will manage SHN Education social channels,

Qualifications

• Bachelor's degree in Communications, Marketing, Digital Media, or related field.
• Minimum 3 years of experience in a communications/marketing role.
• In-depth knowledge of social media, copywriting, visual storytelling, and multimedia content development.

Responsibilities

• Primarily serve as a communications partner for SHN Education, supporting medical, nursing, allied health, and non-clinical education.
• Plan and deliver communications for education programs and priorities, including learner recruitment, preceptor and faculty recognition, academic events, and program milestones.
• Tell the story of SHN's growth as a community teaching health network, including its role as a clinical training partner for the Scarborough Academy of Medicine and Integrated Health.
• Support research communications as SHN's research portfolio grows, including knowledge translation of research activities, research events, and findings for staff, learners, and the Scarborough community.
• Collaborate with SHN's education, research, and other departments to create and share stories across diverse communication channels that promote activities, events, and achievements; healthcare professionals, faculty members, learners, and teams; as well as ongoing efforts in improving healthcare accessibility.
• Develop, capture, and produce high-quality, compelling, and on-trend multimedia content. This includes leading on videography and photography, focusing on short-format and easily digestible content, and supporting with design and graphic assets.
• Be part of driving social media strategies for the hospital and managing the SHN Education social media channels with the aim of increasing awareness, engagement, and participation. This includes work on content planning, publishing, and interactive features.
• Maintain and update content across a range of other digital communication channels, including the public website, SharePoint intranet, newsletters, etc.
• Communicate initiatives with a patient-centric approach emphasizing the positive outcomes for individuals within the Scarborough community and promoting a sense of community involvement in healthcare transformation.
• Support partnerships between SHN program areas and other healthcare and academic institutions and affiliates to positively impact community healthcare.
• Foster high engagement through social media platforms among key audiences, with a particular emphasis on students and younger community demographics.

Skills

Social media management

Copywriting

Video production

Photography

Content creation

Storytelling

Graphic design

Education

Bachelor's degree in Communications/Marketing/Digital Media

Tools

SharePoint

Video editing software

Job description

Job Number: JR107511

Job Title: Communications Coordinator - Communications (CON)

Union:

Union:

Job Category: Professional

Hospital Location: Consilium Place

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $38.046 - $44.105

Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada's most vibrant and diverse communities. We are home to North America's largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada's Most Admired Corporate Cultures for 2023 - 2025 and Greater Toronto's Top Employers for 2026.

Learn more at shn.ca

Job Description:

Position Overview:

Scarborough Health Network (SHN) is seeking a dynamic strategic communications professional to join our team as a Communications Coordinator. Your expertise will be an integral part of developing, planning, and implementing a wide variety of marketing and communications initiatives-particularly supporting SHN′s expanding Education and Research programs and promoting academic experiences, including educational activities, research, and community outreach. The Communications Coordinator reports to the Director of Marketing and Communications, and works in close partnership with academic leadership. The scope of this role includes dynamic content creation and coordinating its delivery across many multimedia channels - with a focus on high quality, innovative and effective storytelling and promotion to advance SHN's academic and community goals. This role requires in-depth knowledge of social media and other digital platforms and relevant trends, exceptional professionalism and communication skills, and awareness of community needs.

Responsibilities:

Academic Communications

• Primarily serve as a communications partner for SHN Education, supporting medical, nursing, allied health, and non-clinical education.
• Plan and deliver communications for education programs and priorities, including learner recruitment, preceptor and faculty recognition, academic events, and program milestones.
• Tell the story of SHN′s growth as a community teaching health network, including its role as a clinical training partner for the Scarborough Academy of Medicine and Integrated Health.
• Support research communications as SHN′s research portfolio grows, including knowledge translation of research activities, research events, and findings for staff, learners, and the Scarborough community.

Content Creation & Organization-Wide Communications

• Collaborate with SHN's education, research, and other departments to create and share stories across diverse communication channels that promote activities, events, and achievements; healthcare professionals, faculty members, learners, and teams; as well as ongoing efforts in improving healthcare accessibility.
• Develop, capture, and produce high-quality, compelling, and on-trend multimedia content. This includes leading on videography and photography, focusing on short-format and easily digestible content, and supporting with design and graphic assets.
• Be part of driving social media strategies for the hospital and managing the SHN Education social media channels with the aim of increasing awareness, engagement, and participation. This includes work on content planning, publishing, and interactive features.
• Maintain and update content across a range of other digital communication channels, including the public website, SharePoint intranet, newsletters, etc.
• Communicate initiatives with a patient-centric approach emphasizing the positive outcomes for individuals within the Scarborough community and promoting a sense of community involvement in healthcare transformation.
• Support partnerships between SHN program areas and other healthcare and academic institutions and affiliates to positively impact community healthcare.
• Foster high engagement through social media platforms among key audiences, with a particular emphasis on students and younger community demographics.

Requirements:

• Bachelor′s degree in Communications, Marketing, Digital Media, or related field
• Minimum 3 years of experience in a communications, marketing, content creator or specialist, or similar role
• In-depth knowledge of social media platforms, copywriting, visual storytelling, multimedia and short format content developmen