Communications Coordinator - Communications (CON)

SHN Scarborough Health Network; Toronto; Hybrid; CAD 52,000 - 61,000; Full time

Benefits offered by this job

HOOPP pension plan

Health benefits

Enroute Program

Critical Care Sponsorship

Employee discounts

EFAP & wellness

Job summary

Scarborough Health Network (SHN) is seeking a dynamic Communications Coordinator to develop, plan, and implement marketing and communications initiatives. You will support SHN Education and research programs, promoting academic activities, events, and community outreach across multiple platforms.

The role emphasizes storytelling, digital media, and audience engagement with a focus on students and academic partnerships. This on‑site role offers flexible remote options depending on project needs.

Qualifications

• Bachelor's degree in Communications, Marketing, Digital Media, or related field.
• Minimum 3 years of experience in a communications, marketing, content creator or specialist, or similar role.
• In-depth knowledge of social media platforms, copywriting, visual storytelling, multimedia and short format content development, and emerging digital trends.
• Extensive experience capturing and editing photo and video content.
• Experience generating content for students or driving knowledge translation for research studies is an asset.
• Experience in an academic, healthcare, or post‑secondary environment is an asset.

Responsibilities

• Academic Communications – support SHN Education, education programs, learner recruitment, and faculty recognition.
• Support research communications and knowledge translation for staff, learners, and community.
• Content Creation & Organization‑Wide Communications – develop multimedia content, lead videography/photography, manage SHN Education social channels, and update on digital channels.

Skills

Social media strategy

Copywriting

Video/content creation

Education content

Education

Bachelor's degree in Communications, Marketing, Digital Media, or related field

Tools

Adobe Premiere Pro

Final Cut Pro

CapCut

Adobe Photoshop

Canva

Hootsuite

Job description

Job Number: JR107511 Job Title: Communications Coordinator - Communications (CON) Union: Union: Job Category: Professional Hospital Location: Consilium Place Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $38.046 - $44.105 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community‑affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Position Overview: Scarborough Health Network (SHN) is seeking a dynamic strategic communications professional to join our team as a Communications Coordinator. Your expertise will be an integral part of developing, planning, and implementing a wide variety of marketing and communications initiatives—particularly supporting SHN′s expanding Education and Research programs and promoting academicexperiences, including educational activities, research, and community outreach. The Communications Coordinator reports to the Director of Marketing and Communications, and works in close partnership with academic leadership. The scope of this role includes dynamic content creation and coordinating its delivery across many multimedia channels — with a focus on high quality, innovative and effective storytelling and promotion to advance SHN’s academic and community goals. This role requires in-depth knowledge of social media and other digital platforms and relevant trends, exceptional professionalism and communication skills, and awareness of community needs.

Responsibilities

• Academic Communications – Primarily serve as a communications partner for SHN Education, supporting medical, nursing, allied health, and non‑clinical education. Plan and deliver communications for education programs and priorities, including learner recruitment, preceptor and faculty recognition, academic events, and program milestones. Tell the story of SHN′s growth as a community teaching health network, including its role as a clinical training partner for the Scarborough Academy of Medicine and Integrated Health.
• Support research communications as SHN′s research portfolio grows, including knowledge translation of research activities, research events, and findings for staff, learners, and the Scarborough community.
• Content Creation & Organization‑Wide Communications – Collaborate with SHN’s education, research, and other departments to create and share stories across diverse communication channels that promote activities, events, and achievements; healthcare professionals, faculty members, learners, and teams; as well as ongoing efforts in improving healthcare accessibility. Develop, capture, and produce high‑quality, compelling, and on‑trend multimedia content. This includes leading on videography and photography, focusing on short‑format and easily digestible content, and supporting with design and graphic assets. Be part of driving social media strategies for the hospital and managing the SHN Education social media channels with the aim of increasing awareness, engagement, and participation. This includes work on content planning, publishing, and interactive features. Maintain and update content across a range of other digital communication channels, including the public website, SharePoint intranet, newsletters, etc. Communicate initiatives with a patient‑centric approach emphasizing the positive outcomes for individuals within the Scarborough community and promoting a sense of community involvement in healthcare transformation. Support partnerships between SHN program areas and other healthcare and academic institutions and affiliates to positively impact community healthcare. Foster high engagement through social media platforms among key audiences, with a particular emphasis on students and younger community demographics.

Requirements

• Bachelor′s degree in Communications, Marketing, Digital Media, or related field
• Minimum 3 years of experience in a communications, marketing, content creator or specialist, or similar role
• In-depth knowledge of social media platforms, copywriting, visual storytelling, multimedia and short format content development, and emerging digital trends
• Extensive experience capturing and editing photo and video content
• Strong skills with design, video and content management applications and platforms (i.e. Adobe Premiere Pro, Final Cut Pro, CapCut, Adobe Photoshop, Canva, Hootsuite, etc.)
• Experience generating content for students or driving knowledge translation for research studies would be considered an asset
• Experience in an academic, healthcare, or post‑secondary environment is considered an asset
• Exceptional written and verbal communication skills
• Strong collaboration and relationship‑building skills
• Ability to build rapport with others and elicit engaging responses for compelling content
• Ability to think creatively and strategically
• Detail‑orientated with excellent organizational skills
• Awareness of healthcare and community‑related issues in Scarborough

Working Conditions

• Location: On‑site minimum four (4) days per week, with remote work option one (1) day per week depending on project needs and schedule.
• Travel: Travel between SHN hospitals (Birchmount, Centenary, and General) is required, as well as to off‑site locations on occasion.
• Schedule: Flexibility to work outside regular business hours to support events and content capture as needed.

Accommodation and Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Company Culture

At Scarborough Health Network (SHN), our people are our greatest asset. They come from all over the world and bring diverse perspectives to enhance the compassionate and innovative care we provide our patients and their loved ones. We celebrate what makes people unique and believe that a safe, fulfilling and balanced work environment is just the start. We recognize and reward our teams, prioritize access to continuing education and create meaningful opportunities for growth and development. At SHN, you can enhance your career while by opening doors to new experiences and possibilities within our vibrant and inclusive community. We are proud to be an inclusive, equitable and accessible workplace, where everyone feels valued, respected, supported, and has a rich sense of belonging through our organizational drive to build and sustain an exceptional work environment where healthcare professionals can flourish both personally and professionally. We are a culture that empowers and inspires. This means everyone feels welcomed, respected, supported and valued and able to fully participate in the workplace. We are doing this through by creating awareness, providing education resources, empowering staff‑led Communities of Inclusion, and providing growth and career opportunities. We are proud to offer mentorship programs to encourage collaboration and to support international employees, and our EnRoute training and career advancement programs designed to provide hands‑on experience to fast‑track certifications and placements in different care units.

Perks and Benefits

• Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
• Comprehensive insured benefits package including health and dental benefits
• New Graduate Initiative Enroute Program
• Critical Care Sponsorship Program
• Employee Discount and Incentive Programs
• Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on‑site wellness rounding
• Recognition events
• Leadership Development and Learning Programs
• Tuition Assistance Program

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