Communications Coordinator

College of Pharmacists of British Columbia; Vancouver; Hybrid; CAD 74,000 - 79,000; Full time

Benefits offered by this job

Hybrid work model

Salary range: CAD 74,000–79,000

Accommodation for applicants with dis­

Work-life balance

Job summary

College of Pharmacists of British Columbia (CPBC) is seeking a Communications Coordinator (Temporary 1-Year Term) in BC. You will support content development, editorial planning, social media, media monitoring, and records management to advance regulatory priorities and public protection mandates.

The successful candidate has 1–3 years in communications, with degree or diploma in a related field, and experience in regulatory/public sector settings is an asset.

Qualifications

• Degree or diploma in communications, public relations, business administration, or a related field or equivalent experience.
• 1-3 years of relevant work experience in a Communications role preferred.
• Experience in regulatory or public-sector environments is an asset.
• DEI and Indigenous Cultural Safety training are assets.
• Editorial or media relations experience is an asset.
• Strong writing, research, editing and proofreading across formats.
• Familiarity with social media platforms and content conventions.
• Proficient in Microsoft Office and SharePoint.
• Experience with CMS (Drupal/WordPress) is an asset.
• Familiarity with email marketing or CRM platforms.

Responsibilities

• Tracks and coordinates department workflows and deadlines.
• Develops content and manages editorial planning across channels.
• Creates and schedules social media content and monitors engagement.
• Develops and maintains an editorial calendar and email campaigns.
• Supports website content and internal communications initiatives.
• Monitors media coverage and reports on engagement metrics.
• Coordinates production of presentations and materials for leadership.

Skills

Writing

Editing

Research

Proofreading

Social media

Microsoft Office

SharePoint

Content management

CRM tools

Project planning

Communication

Education

Degree in communications/public relations

Diploma in communications

Tools

Drupal

WordPress

Envoke

Constant Contact

Adobe InDesign

Illustrator

Meltwater

Microsoft Planner

Excel

SharePoint

Job description

With great respect, we acknowledge that the College of Pharmacists of BC (CPBC) is located on the unceded territories of the hən̓q̓əmin̓əm̓ speaking peoples – xʷməθkʷəy̓əm (Musqueam Nation), sel̓íl̓witulh (Tsleil-Waututh Nation), and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples - Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) whose historical relationships with the land continue to this day. As a health regulator, our responsibility is to protect the health and safety of individuals accessing pharmacy care by licensing and regulating pharmacists, pharmacy technicians and the pharmacies where they practice in order to ensure they deliver qualified, safe, and ethical care.

Having embarked on a collective journey with health regulators in BC towards creating safer spaces for Indigenous partnerships, CPBC is focused on developing and enabling alternative dispute resolution mechanisms to uphold the legal plurality that exists between Westernized systems and traditional Indigenous methodologies.

CPBC is committed to addressing Indigenous-specific racism and other forms of discrimination both in healthcare and within regulatory structures. We believe in integrity, transparency, and relational partnerships. As part of this team, you can expect to be treated with dignity and respect. CPBC staff contribute to a positive work-life balance and personal health and wellness through their commitment to voluntary interest committees aimed at promoting cultural safety, equity, and social and environmental initiatives.

Our Values

Accountability

• We value the importance of our work and take responsibility for our decisions, words and actions.

Integrity

• We act ethically, honestly and in good faith.

Indigenous Cultural Safety and Humility

• We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous-specific racism.

Respect

• We value the feelings, culture and preferences of others and recognize that they are as important as our own.

Our Diversity, Equity and Inclusion Commitment

CPBC is committed to helping our health system become culturally safe and free from Indigenous-specific racism. As recognized in our updated Strategic Plan and the In Plain Sight report, and acknowledged as a gap in our staff complement at CPBC, we are very interested in recruiting Indigenous individuals and encourage them to apply.

We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. CPBC seeks to attract, retain, and develop a qualified, capable, and diverse workforce that that is reflective of all our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. CPBC also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.

About the Role

Based in the BC Lower Mainland, CPBC is seeking a Communications Coordinator (Temporary 1-Year Term) to support its communications and public protection mandate. The Coordinator will help build and protect CPBC’s reputation, advance regulatory and strategic priorities, and deliver clear, timely communications to internal and external audiences.

Reporting to the Director of Communications and Engagement, the Coordinator supports a range of day-to-day communications activities, including content development and distribution, editorial planning, social media, responding to inquiries, media monitoring, and records management. The role also coordinates workflows and priorities and develops practical systems and tools to help the team work efficiently and consistently.

The successful candidate is a proactive communications professional with a degree, diploma, or equivalent experience in communications, public relations, business administration, or a related field, along with 1–3 years of relevant experience. Experience in a regulatory, professional, or public-sector environment is an asset, as are editorial or media relations experience and training in diversity, equity and inclusion or Indigenous Cultural Safety.

Qualifications, Skills and Knowledge

• Degree or diploma in communications, public relations, business administration, or a related field or equivalent experience
• 1-3 years of relevant work experience (or an equivalent combination of education and experience) in a Communications role preferred
• Experience working in a regulatory/professional organization, or the public sector is an asset
• Anti-racism and/or diversity, equity and inclusion training, Indigenous Cultural Safety training or equivalent self-directed training is an asset
• Editorial or media relations experience is an asset
• Strong writing, research, editing, and proofreading skills across a variety of formats and channels (e.g. newsletters, web, intranet, social media)
• Effective communications skills
• Familiarity with social media platforms and broader social media content conventions
• Proficient in Microsoft Office (Intermediate level in Outlook, Word, PowerPoint, Excel and SharePoint)
• Proficient in project planning and workflow tracking tools (e.g. Microsoft Planner)
• Working knowledge of content management systems (Drupal, WordPress, etc.) is an asset
• Familiarity with email marketing or CRM platforms (e.g. Envoke, Constant Contact)
• Familiarity with design software (e.g. Adobe InDesign, Illustrator)
• Familiarity with media monitoring software (e.g. Meltwater) is an asset
• Ability to problem solve and analyze situations to recommend solutions
• Ability to build and maintain effective working relationships with all partners
• Ability to organize and prioritize work to meet deadlines and adapt to changing priorities.
• Ability to understand requirements, ask relevant questions, and clarify information to respond effectively
• Ability to work independently and within a team
• Ability to deliver results under pressure
• Strong detail orientation and drive for accuracy
• Commitment to continual learning and a drive for intellectual curiosity to innovate and improve

Key Responsibilities

Workflow Planning

• Tracks and coordinates department workflows, scheduling workback plans, flagging conflicts and potential capacity issues and helping to manage deadlines and deliverables for larger projects as well as ongoing operational tasks.
• Updates and maintains departmental workflow planner and tracking system (e.g. Microsoft Planner).
• Establishes and coordinates regular planning meetings to ensure work is on track.
• Tracks and manages the status of approvals and coordinates with department leads and internal subject matter experts to ensure all work is reviewed by necessary internal and external partners.
• Assists department leads in the development and execution of comprehensive strategic communications plans.

Content Development and Writing

• Assists the Communications and Engagement Department with the development and revision of a range of external and internal-facing communications content across a variety of channels.
• Undertakes monthly and longer-range content planning in support of the editorial calendar.
• Assists with the development of key messages and maintains database of established key messages.
• Drafts summaries of emerging issues and key messaging documents to support department leads and internal partners.
• Drafts responses to external inquiries received through the department inbox or other channels.

Social Media

• Creates and schedules social media content across social media channels in support of organizational initiatives and in alignment with messaging and branding guidelines.
• Supports the growth and maintenance of CPBC’s social media presence.
• Monitoring engagement on CPBC’s social media accounts, responding or escalating as needed.

Production Support

• Supports the design of both internal and external facing presentations for leaders across CPBC.
• Develops communications plans, website content, social media, and other materials as needed.
• Develops, manages, and maintains an editorial calendar, coordinating content production, delivery, and publication across multiple channels.
• Coordinates the production and distribution of email marketing.
• Supports and coordinates the production of meeting/event/presentation materials including presentation slides, speeches and speaking notes.
• Supports website administration by keeping content current and assessing its ongoing relevance.
• Supports internal communications initiatives including coordinating Intranet content and updates.

Correspondence and Intake Management

• Monitors department inbox, tracks, and triages incoming requests.
• Establishes and manages an intake process to triage inter-departmental requests, new projects and deliverables, helping to determine scope and priority.
• Handles internal correspondence and project intake, coordinating deliverables and required support with department representatives.Ensures timely response and follow-up with both internal and external partners.

General Support

• Establishes and maintains shared drives, filing conventions and records for the departments.
• Documents, tracks, and follows up on action items and deliverables arising from Communications and Engagement department meetings and other meetings as required.
• Conducts research and compiles information to support departmental planning, and decision-making.
• Coordinates procurement, invoicing and support for the department.
• Assists in the development, tracking, and implementation of department policies, standards, and procedures.

Digital Asset Management

• Establishes and maintains an organized library of the department’s digital assets, cataloguing all existing and incoming assets using a consistent structure.
• Coordinates access to digital assets for internal and external partners, ensuring usage is in line with brand and visual standards as well as broader organizational policies.

Records Management

• Supports records management and document retention as needed.

Media and Metric Monitoring

• Monitors media coverage, performs a regular media scan, identifies key emerging issues, and provides basic summaries and reports as needed.
• Maintains basic tracking and analytics of engagement metrics across relevant channels including website, email, and social media.

Salary and Benefits

The compensation for this position is $74K to $79K annually based on a 35-hour work week.

The starting salary will be determined based on factors such as the successful candidate’s job-related knowledge, skills, experience; salaries of other employees in the same salary range; market conditions and other relevant factors.

CPBC provides a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth; provide flexibility; strive for work-life balance; and provide an excellent and dynamic work environment where innovation, teamwork and creativity are highly valued.

Application deadline: Friday, October 2, 2026.

CPBC offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and/or assessment. All information in relation to accommodation is kept confidential.