Pharmacy Services Analyst

Pacific Blue Cross; Burnaby; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Flexible hours (37.5 per week)

Hybrid work environment

Comprehensive benefits (health, dental

Pension with 8% employer contribution

Retiree benefits after 10 years

Onsite gym and wellness amenities

Job summary

Pacific Blue Cross in Burnaby, BC is seeking a Pharmacy Services Analyst to join our Pharmacy Services team on a temporary full-time basis. You will leverage clinical expertise and analytical thinking to shape drug benefit decisions for thousands of members, across private and public programs.

The role blends healthcare policy with business insight in a hybrid work setting. The ideal candidate has 3+ years of community pharmacy experience; BC-regulated technician credentials are preferred.

Qualifications

• Minimum 3 years’ community pharmacy experience or equivalent
• Regulated Pharmacy Technician in BC (preferred)
• Familiarity with provincial health legislation and policies
• Proficiency with MS Office (Word, Excel, PowerPoint)
• Demonstrated analytical and decision making skills
• Experience in direct customer service is a plus

Responsibilities

• Evaluate complex coverage requests and interpret plan provisions and provincial policies.
• Provide pharmacy insights to support strategic initiatives and operational effectiveness.
• Collaborate with cross-functional teams and external partners to shape drug benefit decisions.
• Guide coverage determinations and advise on plan design to balance outcomes and sustainability.

Skills

Community pharmacy experience

Pharmacy knowledge

Regulated Pharmacy Technician in BC (P

Analytical thinking

Decision making

Customer service

Tools

MS Office (Word, Excel, PowerPoint)

Job description

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

Perks

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!

About The Position

We are searching for a temporary full time Pharmacy Services Analyst to join our Pharmacy Services team.

PBC’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is $70,000-$80,000 and up per year; the base pay offered is based on market and may vary depending on job-related knowledge, skills, experience, and internal equity. The starting salary will be determined based on a combination of skills, education, and experience.

This is an exceptional opportunity for a Pharmacy Technician or Pharmacist looking to broaden their impact beyond traditional practice and contribute to the future of healthcare benefits in British Columbia.

As a Pharmacy Services Analyst, you will leverage your clinical expertise, analytical thinking, and professional judgement to help shape drug benefit decisions that affect thousands of members. Working at the intersection of healthcare, policy, and business, you'll evaluate complex coverage requests, interpret plan provisions and provincial policies, and provide insights that support equitable, sustainable, and evidence-based outcomes.

This role is ideal for someone who enjoys solving complex problems, asking thoughtful questions, and translating information into practical recommendations. You'll collaborate with, cross-functional teams, and external partners while developing a deep understanding of private and public drug benefit programs.

Every day brings new challenges, from researching emerging therapies and interpreting coverage policies to advising on plan design and resolving unique member situations.

At Pacific Blue Cross, you'll join an organization committed to improving the health and wellbeing of British Columbians while enjoying a collaborative culture that values continuous learning, innovation, flexibility, diversity, and work-life balance.

We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

This role is currently working hybrid from home and from our head office in Burnaby, BC.

Key Ways This Position Makes An Impact

The Pharmacy Services Analyst plays a critical role in ensuring our drug benefit programs remain clinically sound, financially sustainable, and member-focused.

By applying pharmacy expertise and critical thinking, you'll help guide complex coverage determinations, assess emerging medication trends, and provide recommendations that support both members and plan sponsors. Your work will influence important decisions across the organization, helping balance clinical outcomes, member experience, and long-term benefit sustainability.

Beyond individual cases, you'll serve as a trusted advisor to internal teams by providing pharmacy insights that support strategic initiatives, operational effectiveness, and continuous improvement. Your ability to navigate complexity, communicate clearly, and make well-reasoned recommendations will contribute directly to Pacific Blue Cross's mission of delivering better health outcomes for British Columbians.

Key Experiences You Bring To This Role

• Minimum 3 years’ community pharmacy experience or experience in a setting that requires a strong knowledge of pharmaceutical product
• Regulated Pharmacy Technician in BC (preferred)
• Familiarity with provincial health legislation and policies
• Proficiency with MS Office, including intermediate level Word, Excel and PowerPoint.
• Demonstrated analytical and decision making skills
• Experience in direct customer service an asset

While we thank all applicants for their interest, only short-listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail]. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.