Communications Coordinator

Jobtailor; Calgary; On-site; CAD 50,000 - 72,000; Full time

Job summary

Servus Credit Union is seeking a Communications Coordinator to support the Communications Department with internal and external tactics, writing content for print, digital and video channels, and coordinating events.

The role requires 2–4 years of communications experience, a degree or diploma in communications, strong writing skills, and willingness to travel within Alberta, with occasional evenings or weekends as needed.

Qualifications

• Degree or diploma in communications, public relations or a related field.
• 2–4 years of communications experience.
• Strong writing skills are preferred.
• IABC or CPRS membership is considered an asset.
• Ability to work occasional evenings or weekends as required.
• Ability to travel within Alberta.
• Ability to attend the Edmonton or Calgary office occasionally.
• Must successfully pass a criminal background check, reference check and credit check to qualify for hire.
• Alignment with Servus Credit Union’s cooperative values.

Responsibilities

• Support communications programs and projects across the Communications Department.
• Develop and implement internal and external communications tactics.
• Write content for print, digital and video communications channels.
• Provide administrative and logistical support for team initiatives.
• Support the Head of Communications and Communications Leadership Team.
• Provide backup support for publishing across all channels.
• Assist with social media amplification initiatives for staff and members.
• Identify and support management of reputational threats across social media platforms.
• Support proactive and reactive media relations, including timely media responses and paid and earned media opportunities.
• Collaborate with Strategic Communications Partners and Communications Leads on key portfolios and strategic initiatives.
• Provide logistical support for town halls and internal/external events, including event coordination and booking.
• Compile analytics and update monitoring and reporting across the Communications Division.
• Perform other duties as required.

Skills

Content Writing

Digital Communications

Print Communications

Video Communications

Social Media Management

Analytics Compilation

Monitoring and Reporting

Education

Degree or diploma in communications or related field

Tools

Media Monitoring Tools

CRM/CMS familiarity

Job description

• Support communications programs and projects across the Communications Department
• Develop and implement internal and external communications tactics
• Write content for print, digital and video communications channels
• Provide administrative and logistical support for team initiatives
• Support the Head of Communications and Communications Leadership Team
• Provide backup support for publishing across all channels
• Assist with social media amplification initiatives for staff and members
• Identify and support management of reputational threats across social media platforms
• Support proactive and reactive media relations, including timely media responses and paid and earned media opportunities
• Collaborate with Strategic Communications Partners and Communications Leads on key portfolios and strategic initiatives
• Provide logistical support for town halls and internal/external events, including event coordination and booking
• Compile analytics and update monitoring and reporting across the Communications Division
• Perform other duties as required

Requirements

• Degree or diploma in communications, public relations or a related field
• 2-4 years of communications experience
• Strong writing skills are preferred
• IABC or CPRS membership is considered an asset
• Ability to work occasional evenings or weekends as required
• Ability to travel within Alberta
• Ability to attend the Edmonton or Calgary office occasionally
• Must successfully pass a criminal background check, reference check and credit check to qualify for hire
• Alignment with Servus Credit Union’s cooperative values

Core Competencies

Demonstrates strong writing skills and the ability to develop and implement effective communications strategies across various channels. Proficient in managing media relations and supporting event logistics while aligning with cooperative values.

Highest-signal resume keywords

• Communications Experience
• Strong Writing Skills
• Media Relations
• Event Coordination
• IABC or CPRS Membership

ATS Optimization Keywords

Hard Skills

• Content Writing
• Digital Communications
• Print Communications
• Video Communications
• Social Media Management
• Analytics Compilation
• Monitoring and Reporting

Soft Skills

• Collaboration
• Administrative Support
• Logistical Support

Certifications & Qualifications

• IABC Membership
• CPRS Membership

Industry Keywords

• Public Relations
• Communications Department
• Reputational Management
• Internal Communications
• External Communications