Communications Consultant

Co--operators-7; Guelph; Hybrid; CAD 73,000 - 121,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Well-being programs

Volunteer days

Total rewards package

Job summary

CGL is seeking a Communications Consultant to lead end-to-end strategic communications in Technology. The role focuses on planning, execution, and measurement of multi‑phase programs, including video production and messaging for internal audiences.

You will work cross‑functionally with partners to guide communication activities, ensuring on‑time, on‑budget delivery and strong content across channels. French is considered an asset, English required.

Qualifications

• University degree in Communications is required.
• 5–7 years of business experience providing communication consultation and project management.
• 4+ years of content production including video.
• Experience with the full content production lifecycle from concept to delivery.
• Proven ability to plan, execute and measure complex communication programs.

Responsibilities

• Create strategic communication plans for cross‑company, multi‑phase projects.
• Consult with internal clients to determine objectives and scope of requirements.
• Lead execution of all plan elements, ensuring delivery on time and budget.
• Lead end-to-end video production aligned to audience and campaign objectives.
• Provide strategic communications counsel to leaders during organizational changes.

Skills

Storytelling

Communication

Collaboration

Attention to detail

Critical thinking

Project management

Time management

Education

University degree in Communications

Tools

Video production equipment (cameras, lighting, sound)

Job description

Company: CGL
Department: IT - Business Mgmt Office
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: These roles are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Communication Consultant is responsible for leading the end-to-end development of strategic communications plans and programs in Technology. In overseeing these projects, the Communication Consultant applies highly developed communication planning, project management, implementation, measurement and writing skills.

How you will create impact:

• Create strategic communication plans, including large-scale, cross-company, multi-functional and multi-phased projects and initiatives. As required, work with business partners to guide and coordinate supporting communication activities (i.e., Creative Services and Translation).
• Consult with internal clients to determine their objectives and establish the scope of their requirements. Develop creative recommendations and strategic solutions for communication programs targeted to internal audiences.
• Lead the execution of all plan elements, including measurement, ensuring programs and projects are successfully delivered on time and on budget.
• Lead end-to-end video production for communication initiatives, developing content concepts aligned to audience, channel, and campaign objectives. Apply best practices and industry standards in video and storytelling to deliver high-quality content.
• Provide strategic communications counsel to leaders in the organization, including the development of key messages and positioning through organizational changes, to help them achieve their business objectives.
• Work with management and as part of a team to align corporate communication activities with strategy across the company.
• Write and edit content for a wide range of communication initiatives and mediums.
• Monitor and apply communication best practices and current/emerging trends.

To join our team:

• University degree in Communications
• At least 5-7 years of business experience providing communication consultation, planning expertise and project management skills, to a variety of corporate projects and initiatives.
• You have 4+ years of experience in content production, including video. You have experience with video production equipment including cameras, lighting, and sound gear.
• You have a strong understanding of the full content production lifecycle from concept to delivery.
• Proven experience in communication planning and execution with demonstrated results in coordinating and leading all aspects of complex communication programs, including measurement.
• French is considered an asset.
• Highly skilled writing (for a variety of print and online mediums), editing and research skills; the ability to perform these tasks quickly and to deadline.

How you will succeed:

• You bring a creative mindset with strong storytelling skills and attention to detail.
• You think critically and recommend effective, audience-focused solutions.
• You communicate clearly and collaborate effectively across teams and stakeholders.
• You build strong relationships and contribute to a positive, inclusive team culture.
• You manage multiple priorities and deliver high-quality work under tight deadlines.
• You stay current with industry trends and evolving content formats.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• You are required to have your own vehicle, valid driver’s license and insurance.
• You will travel occasionally.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary range $72,847 to $121,411

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.