Communications Assistant B (Email Marketing)

McGill University; Montreal (administrative region); On-site; CAD 19,000 - 27,000; Part time

Job summary

McGill University is seeking a Communications Assistant (Email Marketing) to support email communications for Alumni and donor engagement. You will manage the broadcast calendar, build and test emails, and assist with audience segmentation and marketing automation.

The role emphasizes maintaining documentation, tracking campaign performance, and contributing to ongoing improvements in email marketing operations. French knowledge is an asset; English proficiency is required.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Experience with CRM systems or email marketing platforms.

Responsibilities

• Assist in managing broadcast calendar and request queue.
• Build, review and test emails for campaigns.
• Assist with audience segmentation in Iris CRM and data selection.

Skills

Attention to detail

Organizational skills

Communication skills

English proficiency

Education

High School Diploma

Tools

Salesforce Marketing Cloud

Iris CRM

Job description

University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill’s record of fundraising success in support of University priorities.

By joining UA, you can be part of a dynamic and exciting team of professionals that is making an extraordinary impact on the world by advancing the philanthropic and engagement ambitions of McGill University.

Hiring Unit : University Advancement, Content Strategy

Classification : B

Start and end date of employment : contract until January 2, 2027

***POSITION ONLY AVAILABLE TO CURRENT MCGILL UNDERGRADUATE STUDENTS.***

Job Summary

Under the direction of the immediate supervisor, the Communications Assistant (Email Marketing) supports the administration and delivery of email marketing communications for McGill Alumni and donor engagement initiatives. The incumbent assists with managing the email broadcast calendar, building and testing email communications, preparing audience segments, maintaining marketing automation processes, tracking campaign performance, and providing support to system users. The position also contributes to training resources, troubleshooting activities, and the ongoing enhancement of email marketing operations and communications effectiveness.

Typical Functions

Assist in managing our broadcast calendar and broadcast request queue

Assist in building, reviewing and testing emails for various campaigns and communications

Assist with audience segmentation and data selection in our CRM (Iris) according to established campaign requirements and specifications

Assist with the setup, testing, and maintenance of email automation journeys and data extensions in Salesforce Marketing Cloud

Track email performance data and contribute to regular reporting

Assist in building marketing journeys for key campaigns

Assist in training and troubleshooting support for broadcast users

Update and maintain training documentation as needed

The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent. For example, incumbents may be asked to perform some elements of Communications Assistant level "A" tasks in addition to the above listed functions.

Other Qualifying Skills and/or Abilities

Current McGill student with an interest in communications, marketing, digital media, business, information systems, or a related field.

Strong attention to detail and organizational skills, with the ability to manage multiple projects and deadlines simultaneously.

Experience using digital communication tools, databases, CRM systems, or email marketing platforms; experience with Salesforce Marketing Cloud is considered an asset.

Strong written and verbal communication skills, with the ability to review content, prepare documentation, and communicate effectively with stakeholders.

Demonstrated analytical skills and proficiency working with data, including the ability to track performance metrics, compile reports, and support audience segmentation activities.

Knowledge of French is an asset

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here .

Minimum Education and Experience:

High School Diploma 1 Year Related Experience

Hourly Salary:

(AMUSE B) $16.85

Estimated Number of Work Hours per Week:

Position Start Date:

2026-09-08

Position End Date:

2027-01-02

Deadline to Apply:

2026-09-20

This position is covered by the AMUSE collective agreement.

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail] .

McGill University

Building a healthier future for all, one smile at a time

McGill University's Faculty of Dental Medicine and Oral Health Sciences offers transformative education and research while promoting community engagement and innovative dental care practices.

Higher Education Education

Company size 201–500 employees

Company type Educational Founded 1904

Momentum

Team growth

Momentum

Team growth

3% in 12 mo

77 employees on LinkedIn

Footprint

Where they work

2001 Avenue McGill College, Montreal, Quebec H3A 1G1, CA