Communications Assistant

Mainroad Group; Surrey; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading company as a full-time Communications Assistant in a dynamic environment. The successful candidate will create and manage various communication channels, support community outreach, and handle promotional materials while thriving in a collaborative team setting.

Qualifications

• 2-3 years experience with social media management.
• Superior written and oral communication skills.
• Strong technical and creative writing skills.

Responsibilities

• Create and manage content for internal and external audiences.
• Monitor public engagement on social media accounts.
• Liaise with operations to execute digital content.

Skills

Social Media

Written Communication

Creative Writing

Time Management

Customer Service

Education

Post-secondary education in Communications, Public Relations, Media Relations or Marketing

Tools

Sprout Social

Hootsuite

Sharepoint

PowerApps

MS Office

Job description

An exciting opportunity exists for a full-time Communications Assistant to join Mainroad’s Communications Team! This position is based out of Mainroad’s head office (minimal remote working) in Cloverdale, B.C. and will report directly to the Communications Manager.

In this role, you’ll create and manage content for external and internal audiences, including website updates, social media, and the company intranet. You’ll support community outreach efforts, handle promotional materials, and take on various communications projects as needed.

Mainroad’s Communications Department is a highly collaborative team environment that supports 19 operating companies and corporate office departments in BC and AB. The successful candidate will thrive in working in a dynamic, fast paced environment and have a strong ability to multitask. There is never a dull day working at Mainroad!

Qualifications

• Post-secondary education in the areas of Communications, Public Relations, Media Relations or Marketing, or equivalent experience in the related field(s).
• 2-3 years experience with social media : creating messages & campaigns, scheduling, navigating (Twitter / X, Facebook, Instagram) platforms on both desktop and mobile devices.
• Experience with social media management tools such as Sprout Social or Hootsuite is an asset.
• Experience with Sharepoint and PowerApps an asset.
• Superior written and oral communication skills-a proven ability to communicate effectively across a range of traditional and digital platforms.
• Strong technical, creative writing and creative design skills.
• Excellent time management skills. Well organized, detail-oriented and able to deliver results under tight deadlines.
• Works effectively both independently as well as part of a team.
• Must be a people person and customer service focused.
• Advanced proficiency in MS Office, video conferencing.
• Energetic, willing to learn, adaptable to change, as a team player and not afraid to ask questions.
• Possess strong work ethics and a solutions-oriented mindset when presented with challenges, able and willing to adapt to the evolving needs of the company.

The Position :

• Writing, reviewing, proofing, editing and, as necessary, conducting research in preparing content for the organization’s communication channels (social media, websites, video scripts, training, publicity materials, promotional pieces, print, and digital advertising)
• Crafting, scheduling, and publishing messages for website and social media related to recruitment, company news, community outreach, road safety, brand awareness, etc.
• Liaise with Mainroad’s operations to ensure that all digital content is planned, uploaded and executed in a timely manner
• Monitor public’s engagement on social media accounts regarding Mainroad Group companies
• Managing digital inventory of photos, videos, voice clips, articles, etc.
• Work closely and collaboratively with the Multimedia Specialist on various communication initiatives
• Take on other responsibilities and duties as assigned by the Communications Manager in accordance with the evolving needs of the company.