Communications analyst - intermediate

Alberta Utilities Commission; Calgary; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Paid office closure days

Flex day program

Work-life integration

Collaborative work environment

Job summary

The Alberta Utilities Commission (AUC) is an independent, quasi-judicial regulator for Alberta, overseeing gas, electric and water utilities and related markets. This intermediate Communications Analyst role supports internal and external communications, media relations and stakeholder engagement across corporate initiatives.

You will translate complex regulatory information into clear, audience‑focused materials, guide executive communications, and help manage digital channels, events and

Qualifications

• Diploma or undergraduate degree in communications, public relations, journalism, political science or related discipline.
• Five years of progressive experience in communications, public affairs or stakeholder engagement.
• Experience developing and implementing communications plans for internal and external audiences.
• Ability to translate complex information into clear, audience-focused materials.

Responsibilities

• Develop and implement communications plans and materials aligned with organizational priorities.
• Write, edit and coordinate news releases, web content, newsletters, speeches and briefing materials.
• Provide communications advice to executives and subject matter experts.
• Support media relations, including drafting responses and monitoring coverage.
• Coordinate stakeholder engagement and internal events; manage digital channels and branding standards.
• Lead cross-functional projects and coordinate website/digital modernization efforts.

Skills

Strategic communication

Project coordination

Written communication

Media relations

Stakeholder engagement

Digital communications

Executive communications

Government relations

Content creation

Education

Diploma in communications

Undergraduate degree

Tools

Microsoft 365

Adobe Creative Suite

Canva

WordPress

Job description

The Alberta Utilities Commission (AUC) is an independent, quasi-judicial agency of the province of Alberta. As Alberta’s independent utilities regulator, the AUC is responsible for ensuring that utility services are delivered in a manner that is fair, responsible and in the public interest.

The AUC regulates investor-owned natural gas, electric and water utilities, as well as certain municipally owned electric utilities, to ensure customers receive safe and reliable service at just and reasonable rates. It also oversees the construction, operation and decommissioning of electric facilities and provides regulatory oversight of Alberta’s wholesale electricity market and retail gas and electricity markets.

Through this work, the AUC supports safe, reliable and affordable utility service, while maintaining independent, evidence-based decision-making and public confidence in Alberta’s regulatory framework.

The ideal candidate

Reporting to the executive director of external affairs and communications, the communications analyst – intermediate provides strategic communications support across a broad range of corporate initiatives. The successful candidate is a skilled communicator and project coordinator who can manage competing priorities, develop clear and compelling communications products, and build strong relationships across the organization.

This position supports internal and external communications, media relations, stakeholder engagement, digital communications, executive communications, government relations activities, and corporate initiatives. The ideal candidate can translate complex information into clear, audience-focused communications while managing multiple priorities and projects.

Key responsibilities

• Develop and implement communications plans, strategies and products that support organizational priorities and business objectives.
• Write, edit and coordinate a variety of communications materials, including news releases, web content, newsletters, speeches, presentations, briefing materials, key messages, reports and internal communications.
• Provide communications advice and support to executives and subject matter experts.
• Support media relations activities, including drafting media responses, monitoring media coverage and maintaining positive relationships with journalists and stakeholders.
• Assist with stakeholder engagement and consultation initiatives.
• Plan and coordinate internal events, including town halls, employee engagement activities, recognition events and others as required.
• Manage and maintain digital communication channels, including the AUC website, intranet, email communications and social media platforms (LinkedIn and YouTube).
• Ensure all communications products align with organizational standards, branding guidelines, Canadian Press style requirements and plain-language principles.
• Monitor emerging issues and identify potential communications risks and opportunities.

Project management and teamwork skills

• Lead and support cross-functional projects by developing project plans, coordinating resources, tracking milestones and managing deliverables.
• Serve as project lead or communications representative on corporate initiatives and special projects.
• Coordinate website and digital modernization projects, including stakeholder consultation, requirements gathering, vendor coordination, testing and implementation activities.
• Facilitate meetings, workshops and engagement sessions, documenting decisions, action items and project outcomes.
• Build collaborative working relationships across the organization and with external stakeholders to achieve project objectives.
• Support government relations activities by monitoring legislative and policy developments, preparing briefing materials and providing communications support for interactions with government and external stakeholders.
• Exercise sound judgment, discretion and professionalism when handling sensitive or confidential information.
• Contribute to continuous improvement initiatives and support a collaborative, service-oriented team environment.

Qualifications

As the ideal candidate you will possess:

• Diploma or undergraduate degree in communications, public relations, journalism, political science, public administration or a related discipline.
• A minimum of five years of progressively responsible experience in communications, public affairs, stakeholder engagement or a related field.
• Demonstrated experience developing and implementing communications plans and strategies for internal and external audiences.
• Demonstrated project management experience leading communications, digital or organizational initiatives from planning through implementation while coordinating multiple stakeholders and competing priorities.
• Exceptional writing, editing and proofreading skills, with the ability to tailor content for a variety of audiences and communication channels.
• Strong verbal communication and interpersonal skills with the ability to build effective relationships across all levels of an organization.
• Proven ability to translate complex technical, legal or regulatory information into clear, concise and audience-focused communications.
• Experience working with senior leaders and subject matter experts to develop strategic communications, briefing materials and presentations.
• Knowledge of media relations principles, including media monitoring, issue identification and responding to media inquiries.
• Experience planning, coordinating and executing corporate events.
• Strong organizational skills, attention to detail and the ability to manage multiple projects simultaneously while meeting deadlines.
• Experience gathering business requirements, tracking project decisions, facilitating meetings and monitoring project deliverables.
• Knowledge of digital communications, including website content management, analytics and content governance.
• Proficiency with Microsoft 365 applications, Adobe Creative Suite, Canva and website content management systems (WordPress).
• Ability to work independently, exercise sound judgment and maintain confidentiality when handling sensitive information.

The following are considered an asset

• Experience working in a regulatory, utility, government or public sector environment.
• Experience supporting government relations, public affairs, issues management or legislative monitoring.
• Experience managing website redevelopment, digital transformation or organizational change projects.
• Project management training, certification (CAPM, PMP or equivalent) or demonstrated experience leading cross-functional projects.
• Familiarity with Alberta's government structure, policy-making processes and utility sector issues.
• Knowledge of the Alberta electric and natural gas sectors and the regulatory environment.

Why the AUC is a great place to work

• Paid office closure days.
• Flex day program.
• Work-life integration.
• Collaborative work environment.

We thank everyone who applies for their interest in the AUC. Please be advised that we will only be contacting those applicants who we will be scheduling for an interview.

The AUC is proud to be an equal opportunity employer that celebrates diversity and are committed to creating an inclusive environment for everyone.

When you apply for a job with the AUC, you are providing the AUC with information, including personal information such as contact information, work and educational history, and so forth, as part of an application for employment.

Any personal information you provide to the AUC is being collected pursuant to Section 4(c) of the Protection of Privacy Act for the purpose of evaluating your employment application. The collection, use, and disclosure of any personal information you provide to the AUC is managed in accordance with Alberta’s privacy laws and the AUC’s External User Privacy Policy.