Communications Agent

Alphabe Insight Inc; Hamilton; On-site; CAD 51,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and holidays

Retirement savings plan with company;

Job summary

Messa Sync in Hamilton, Ontario is seeking a Communications Agent to facilitate clear, concise communication between clients and their audiences across multiple platforms. You will work closely with internal teams to ensure messaging aligns with client goals and is executed seamlessly.

You will draft, proofread, and edit press releases, emails, and other content, manage communication channels, and support brand messaging with cross-functional collaboration.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with a high level of accuracy in all tasks.
• Experience with project management tools is a plus.

Responsibilities

• Handle incoming and outgoing communications for clients
• Manage and maintain communication channels between clients and their customers
• Develop and execute communication strategies to enhance brand presence
• Draft, proofread, and edit content for press releases, emails, and other communication materials
• Coordinate communication efforts across departments to ensure consistency
• Analyze communication strategies and suggest improvements
• Provide customer service support as needed, ensuring timely responses to inquiries

Skills

Written communication

Verbal communication

Organizational skills

Multitasking

Teamwork

Tools

Microsoft Office Suite

Job description

Messa Sync is a dynamic and results-driven company dedicated to providing innovative business solutions to our clients. Our team is committed to delivering exceptional service, fostering strong client relationships, and driving business success. We believe in professional growth, collaboration, and a results-oriented approach that allows our employees to develop their careers in a supportive and challenging environment.

Job Description

Job Description:
We are looking for a skilled and enthusiastic Communications Agent to join our dynamic team. In this role, you will be responsible for facilitating clear, concise, and effective communication between our clients and their target audiences. You will work closely with internal teams to ensure that messaging is aligned with client goals and executed seamlessly across various communication platforms.

Responsibilities:

• Handle incoming and outgoing communications for clients
• Manage and maintain communication channels between clients and their customers
• Develop and execute communication strategies to enhance brand presence
• Draft, proofread, and edit content for press releases, emails, and other communication materials
• Coordinate communication efforts across departments to ensure consistency
• Analyze communication strategies and suggest improvements
• Provide customer service support as needed, ensuring timely responses to inquiries

Qualifications

Skills:

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• Detail-oriented with a high level of accuracy in all tasks
• Experience with project management tools is a plus

Additional Information

• Competitive salary range of $51,000 - $62,000 per year
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Health, dental, and vision benefits
• Paid time off and holidays
• Retirement savings plan with company match

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