Communication Administrative Assistant

Your Support Services Network; Aurora; On-site; CAD 29,000 - 41,000; Full time

Job summary

Your Support Services Network in Aurora, Ontario seeks a Communications Administrative Assistant. This full‑time permanent role supports the Communications Team by coordinating campaigns, content creation, website updates, and social media tasks.

The ideal candidate has formal admin/communications training, 2+ years of relevant experience, and proficiency with Constant Contact, CMS, and basic design tools. Office hours are weekdays.

Qualifications

• Requires a higher education degree with admin and communications training.
• Minimum two years related experience.
• Solid knowledge of email marketing software (Constant Contact).
• Working knowledge of content management systems (WordPress, SharePoint).
• Light graphic design experience (Canva) and strong MS Office skills (Excel, PowerPoint).
• Strong written, verbal and interpersonal communication skills.

Responsibilities

• Plan, coordinate, and track communications and marketing initiatives for the Communications Team.
• Create content for emails, newsletters, templates, brochures, and direct mail pieces.
• Assist in social media content creation and monitor activity across sites.
• Maintain and update the website, including events/workshops and registrations.
• Support email databases in Constant Contact and research stakeholder lists.

Skills

Communication skills

Project management

Organizational skills

Education

Higher education degree in administration and communications

Tools

Constant Contact

WordPress

SharePoint

Canva

HTML basics

Adobe Creative Suite

InDesign

Photoshop

PowerPoint

Excel

Job description

Job Opportunity

Communication Administrative Assistant

One Full-Time Permanent Position

• Status: Full-Time, Permanent
• Starting Hourly Rate: $25.45/ Hour
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm,35 Hours per week
• Location:Aurora, OntarioL4G 3S9
• Office Expectations; This position requires:
  • A minimum of twoin-office days per weekto provide team coverage
  • Attendance at additionalin-officemeetings,training sessions,supervision meetings,andall-staff eventsas required
  • Applicants must reside within a reasonable dailycommuting distanceof the office and/or assigned service area and be able to attend the office as required for operational needs
• Posting Closes: Thursday, October 29 at 4:00 pm EST

Job Description

The Communications Assistant is responsible for planning and coordinating communications activities for YSSN’s Communications Team. In this role, you will work closely with Supervisor and Communications Specialists to successfully support our communications objectives. We are seeking candidates who have solid administrative skills, are comfortable working in a variety of business programs/apps and who also possess experience supporting communications-related activities. Ideally, we would like someone who has previously been involved in website maintenance, creation of social media posts, updating SharePoint sites, and/or supporting email marketing efforts. Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines. Main Responsibilities

• Support the Communications department with the planning, executing, and tracking of communication and marketing initiatives
• Develop, coordinate, and disseminate various communication activities, events, and promotional materials to key stakeholders (e.g. email campaigns, newsletters, templates, direct mail pieces, brochures, etc.)
• Assist in the creation of content for posting on social media sites and with monitoring activity on the sites
• Maintain and update website including events/workshops
• Create and monitor event registrations and email databases in Constant Contact
• Research stakeholder groups and create contact lists for outreach
• Work with Communications Team to coordinate promotional print and digital campaigns including social media

Position Requirements

• A higher education degree that includes both administrative and communications training
• Experience;
  • Minimum two years related experience
  • Solid knowledge of email marketing software (e.g. Constant Contact)
  • Working knowledge of content management systems (e.g., WordPress, SharePoint)
  • Light graphic design experience preferred (e.g. Canva)
  • Strong written, verbal, and interpersonal communication skills
  • Strong organizational and project management skills, attention to detail
  • Ability to use independent judgement and to be self-directed, but able to work as part of a team
  • Proficiency in Microsoft Office including Excel and PowerPoint
• Social media experience is a strong asset
• Graphic design, video production/editing, and working knowledge of HTML coding considered an asset
• Basic knowledge of Adobe Suite (InDesign, Photoshop)
• Bilingual (French/English) would be a strong asset

* The successful applicant will be required to provide a police clearance that meets agency standards

* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.

Work with Us - Your Support Services Network