Commis aux comptes payables

Sedgwick; British Columbia; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in healthcare is seeking a Drug Access Navigator to support patients and healthcare providers. Responsibilities include managing medication access, conducting needs assessments, and collaborating with healthcare professionals. The ideal candidate will have a Bachelor's degree and experience in healthcare or pharmaceuticals. Join us to make a difference in patients' lives!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Wellness Program

Backup Dependent Care

Adoption Assistance

Paid Parental Leave

Qualifications

• Minimum of three years experience in healthcare, pharmaceutical, or insurance industries.
• Experience in healthcare and case management preferred.

Responsibilities

• Provide support to patients and healthcare providers regarding medication access.
• Manage databases and follow case-management protocols.
• Coordinate with healthcare providers and pharmacies for drug delivery.

Skills

Communication

Patient Support

Case Management

Bilingual

Education

Bachelor’s degree in healthcare

Job description

Our team members are at the heart of everything we do.

At Cencora, we are united in our responsibility to create healthier futures. Every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

• Provide support to patients and healthcare providers, including information on Patient Support services, specific diseases, and therapies based on manufacturer-provided materials and product monographs.
• Work with patients and families to complete needs assessments related to medication access.
• Act as a liaison between patients, families, healthcare providers, and payers regarding medication access.
• Respond to general inquiry calls via telephone or web-based platforms about program services, disease states, or product questions, based on provided information.
• Provide ongoing support on disease state or product-related questions to ensure patient adherence, as needed.
• Refer patients to their healthcare providers for clinical questions or situations outside program materials or manufacturer monographs.
• Manage and audit databases and files regularly.
• Administer and follow case-management protocols, including data collection, patient follow-up, therapy monitoring, adverse event reporting, and liaising with healthcare providers.
• Collaborate with reimbursement specialists and physicians to secure funding for therapies; assist in finding alternative funding when necessary.
• Attend specialized training sessions for specific therapies as provided by the pharmaceutical team.
• Participate in pharmaceutical meetings and patient education conferences as needed.
• Engage with patient associations and advocacy groups as required.
• Establish and maintain partnerships with the pharmaceutical team.
• Coordinate with healthcare providers, pharmacies, infusion clinics, and other agencies to manage infusions, drug delivery, and resolve issues.
• Communicate clearly with managers, the team, and clients regarding patient case management.
• Assist in training new Drug Access Navigators through shadowing and call monitoring.
• Report adverse events following program SOPs.
• Perform other duties as assigned and be on standby/on call as required.

What your background should look like

• A Bachelor’s degree in healthcare or a related field.
• Minimum of three (3) years, preferably over five (5) years, experience in healthcare, pharmaceutical, or insurance industries, or related fields.
• Experience in healthcare and case management within medical/hospital practice, insurance, or bio-pharma industries is preferred.
• Bilingual in French and English is strongly preferred.

What Cencora offers

We provide competitive compensation, benefits, and resources to foster an inclusive culture that supports our team members’ purpose-driven work. Our benefits include medical, dental, vision coverage, and a comprehensive wellness program addressing physical, emotional, financial, and social health. Support for working families includes backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leaves.

We also promote personal growth through training programs, professional development, mentorship, employee resource groups, volunteer activities, and more.

Schedule

Full time

Affiliated Companies

Innomar Strategies