Commercial Manager

Asahi Refining; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Asahi Refining is seeking an experienced sales and marketing professional to manage relationships and maximize profitability across North America. You will collaborate with the Commercial team across sites and with current and prospective clients.

The role emphasizes contract negotiation, risk-aware administration, and timely renewal management, while mentoring staff and ensuring accurate reporting to executives.

Qualifications

• 4-5 years of sales experience, 2-3 years in refining, smelting or mining preferred.
• Excellent written and spoken English communication.
• Strong analytical, problem-solving, and numerical abilities.
• High attention to detail and accuracy with data and contracts.
• Proficiency in creating and maintaining spreadsheets and data tracking.
• Advanced Word and Excel skills; strong organizational capability.
• Excellent interpersonal skills to interact with diverse teams and clients.

Responsibilities

• Negotiate, draft, and administer refining and sales agreements with clients.
• Maintain contract terms, expiry dates, and renewal notifications for management.
• Liaise with clients and internal departments to resolve issues during sales and contract performance.
• Provide commercial plans, models, and revenue forecasts to executive leadership.
• Stay current on professional knowledge through associations and publications.
• Mentor lead staff and support future supervisory responsibilities.
• Coordinate with production and accounting to ensure timely material handling and reporting.

Skills

Sales experience

English communication

Analytical skills

Attention to detail

Numeracy and spreadsheets

Microsoft Office (Word, Excel)

Organization

Interpersonal skills

Tools

Microsoft Office

Excel

Job description

Asahi Refining is a global leader in precious metal assaying, refining, and bullion manufacturing, with a legacy spanning nearly 200 years. Serving industries such as mining, recycling, institutional investment, and distribution, Asahi Refining prides itself on a heritage of excellence, integrity, and long-lasting client relationships. Rooted in honesty, the company continues to align its rich history with a forward-thinking approach to industry advancement.

ROLE DISCRIPTOIN

The incumbent is responsible for managing sales and marketing relationships of Asahi Refining to ensure maximum profitability from existing contracts and for developing opportunities that continue the growth of Asahi Refining. The incumbent will work with a variety companies and market institutions to develop and maintain business.The incumbent will be responsible for ensuring that all materials received are suited to the company’s expertise and capabilities. The incumbent will work closely with the Commercial team at all Asahi Refining North America locations, providing support for all our refining revenue streams and communicating with current & prospective clients as well as various companies and market institutions to assist in the development of business.

PRINCIPAL ACCOUNTABILITIES

Negotiating, drafting, and administering short, medium, and long-term refining and sales agreements with Asahi clients. Once agreements are finalized, ensure that the that commercial team is advised and that the administration of the agreements is correctly done.

Regularly review all existing arrangements to ensure that they reflect current terms and conditions, and to ensure that all terms and conditions agreed meet the risk requirements of the company; maintain expiry dates on all contracts and quotes and advising management of upcoming renewals on a regular basis.

Proactively address and resolve issues arising during sale execution or contract performance by liaising with clients and internal departments to drive timely resolution. Provide the necessary information, including commercial plans, models and annual revenue budget plans and forecasts, to the Executive Management Team for the development and strategic planning.

Maintains professional technical knowledge by participating in professional associations, attending workshops, and reviewing professional publications.

Identify, mentor and develop key (Lead) staff member(s) for enhanced performance, future increased responsibility, and possibly future supervisory responsibilities.

Communicate with production and accounting to ensure the material is handled correctly and in a timely fashion and immediately identify and report on unusual situations that may occur. The incumbent recommends corrective action if necessary and implements such action upon the approval of Management.

Acts as liaison between Asahi and its clients to ensure a high degree of service through immediate communication of information.

Performs other assigned tasks

The incumbent will work closely with the Sales team, Operations, and the Client Specialist Group as well as interacting regularly with clients.

This position enforces the Company’s anti-money laundering policy and gold procurement policy to ensure protection of company’s assets and employees. The position provides information and in consultation with the Global Head of Sales to make decisions.

Be aware of and follow the plant’s environmental policy and environmental management system.

• Participate in environmental training meetings as scheduled

QUALIFICATIONS/KNOWLEDGE/EXPERIENCE

• 4-5 years of sales experience with 2-3 years of experience in the refining, smelting or mining industry is preferred
• Excellent communication skills in written and spoken English.
• Excellent analytical and problem-solving skills.
• Possess a strong attention to detail and high level of accuracy.
• Strong mathematical aptitude and numeracy skills; capable of creating and maintaining spreadsheets; performing calculations related to client metal and metal accounts; tracking and compiling data; and an ability to convert various units of measure accurately.
• Proficiency in Microsoft Office. Advanced skills in Word and Excel.
• Excellent organizational skills with ability to manage multiple priorities and keep excellent records.
• Strong interpersonal skills with the ability to work and communicate with a wide variety of people from all levels of the organization from front line employees to senior executive management

PERSONAL SKILLS/COMPETENCIES

Excellent communication skills with a client service approach to dealing with people; is dedicated to meeting the expectations and requirements of external and internal clients; can establish good working relationships with others building trust and respect and confidence in meeting expectations.

Demonstrates effective time management; able to juggle multiple priorities and competing demands ensuring expected outcomes are met.

Excellent organizational skills in keeping track of priorities, deadlines and ensuring timelines are met.

Problem solving skills in investigating and resolving vendor discrepancies; demonstrating the ability to be detail-oriented and thorough; keeps excellent records of client information for future reference.

A strong team player with the ability to motivate others as well as the ability to self-motivate and work independently.

This position is located at either our site in Brampton, Ontario or Salt Lake City, Utah