Commercial Lines Account Manager

Oracle RMS Insurance Risk Management Services Inc.

Whitby

On-site

CAD 42,000 - 65,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical Benefits

Dental Care

Vision Care

Disability Insurance

Extended Health Care

RRSP Matching Program

Job summary

A reputable insurance brokerage in Canada is seeking a Commercial Lines Account Manager to maintain client relations and ensure excellent customer service. The ideal candidate has 1-2 years of relevant experience, holds a RIBO License, and possesses strong organizational and communication skills. Benefits include medical, dental, vision care, and a supportive company culture that encourages professional growth.

Qualifications

1 to 2 years’ experience as a Commercial Lines Account Manager / CSR.
Ability to work well under pressure.
Superior verbal and written communication skills.
Superior organizational, verbal and written communication skills.
RIBO License required.

Responsibilities

Develop and maintain positive client relations.
Collaborate with Underwriters and maintain strong relationships.
Manage client policy renewals and handle e-docs.
Review property appraisals reports and identify recommendations.
Manage client policy renewals and re-market existing clients when necessary.
Process outstanding payments and banking information changes.
Transact and Invoice Agency Bill Policy.
Follow up on abeyances daily.
Quote policy changes through CQ and company portals.
Assist Account Executives with renewals, policy changes and new business.
Ability to problem solve and use appropriate judgement when assessing a risk or issue.

Skills

Excellent Customer Service

Communication Skills

Computer skills with Microsoft Office

Teamwork

Organizational skills

Problem-solving

Education

RIBO License

Tools

Microsoft Office

Job description

Overview

Join to apply for the Commercial Lines Account Manager role at Oracle RMS Insurance Risk Management Services Inc.

Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that will help you grow and advance your career? At Oracle RMS, we are a fun, energetic, and fast-paced insurance brokerage growing with a need to fill new roles within the Oracle RMS family. Our culture encourages employees to enroll in higher education, webinars, and training for professional growth and qualify for more advanced positions in the company. Oracle RMS is Great Places To Work certified!

At Oracle RMS, we hold an unwavering commitment to our clients, ensuring your needs are exceeded at every turn. Our dedication goes beyond mere professionalism; it\'s rooted in genuine care and concern for your well-being. We strive to cultivate relationships built on trust and integrity, where your success and security are our utmost priorities. As a result, you’ll have the peace of mind knowing that we’ve got your future protected. We are guided by the principles of integrity and trust, fostering a culture of care that extends to both our clients and our team. At Oracle RMS, we believe in collaborative growth, where every employee is empowered to contribute, learn, and thrive together.

In This Role You Will Be Responsible For

Develop and maintaining positive client relations
Carry a positive demeanor and outlook when it comes to customer management and service
Collaborate with our Underwriters daily and maintain a strong and positive relationship
Review property appraisals reports and identify recommendations
E-Docs/Renewal lists – review and handle accordingly
Manage client policy renewals as well as re-market existing clients when necessary
Process outstanding payments and banking information changes
Transact and Invoice Agency Bill Policy
Follow up on abeyances on a daily basis
Quote policy changes through CQ and company portals
Assist and Account Executives with renewals, policy changes and new business
Ability to problem solve and use appropriate judgment when assessing a risk or issue

Qualifications

1 to 2 years’ experience as a Commercial Lines Account Manager / CSR
Excellent Customer Service, Communication and Computer skills with Microsoft Office experience
Ability to work as a team and work well under pressure
Superior organizational, verbal and written communication skills
RIBO License (required)

Benefits

Medical Benefits
Dental Care
Vision Care
Disability Insurance
Extended Health Care
RRSP Matching Program

Oracle RMS fosters a vibrant and supportive company culture, offering a dynamic environment where employees can thrive both professionally and personally. The company hosts numerous fun events throughout the year, creating a sense of community and camaraderie among team members. Oracle RMS also provides excellent benefits, including an RRSP matching program that helps employees plan for their financial future, an Employee Assistance Program (EAP) to support their well-being, and a tuition reimbursement program to encourage continuous learning and growth. Additionally, employees can stay active and healthy with access to an onsite gym, further enhancing the work-life balance Oracle RMS is known for.

Salary will be commensurate with experience. We thank all applicants but only those being considered will be contacted.

Oracle RMS is an equal opportunity employer, we welcome applications from qualified individuals from all backgrounds. Persons who require accommodation during the recruitment process may indicate so on their application.

Position Details