Commercial Insurance Account Manager

ZipRecruiter; Vancouver; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a dynamic team as a Commercial Insurance Account Manager, where your expertise in managing commercial accounts will shine. This role offers a collaborative environment that values your input and fosters professional growth. You'll partner with producers to deliver tailored insurance solutions, ensuring client satisfaction through exceptional service. With opportunities for advancement and access to top-tier resources, this is more than just a job—it's a chance to thrive in the insurance industry. If you're passionate about client relationships and problem-solving, we want to hear from you!

Benefits

Growth potential

Team-oriented culture

Access to industry tools

Professional development opportunities

Qualifications

• Minimum of 3 years of experience in commercial insurance account management.
• Strong computer skills with agency management software experience.

Responsibilities

• Support a wide range of commercial lines accounts.
• Liaison between clients, producers, and insurance company representatives.
• Assist with marketing renewals and account retention.

Skills

Commercial Insurance Knowledge

Client Relationship Management

Problem-Solving Skills

Agency Management Software (Applied/EPIC)

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

Property & Casualty Insurance License

Tools

Applied/EPIC

Microsoft Office Suite

Job description

Job Description

Description:

Are you an experienced insurance professional with a passion for delivering exceptional client service? Join our dynamic team as a Commercial Insurance Account Manager, where you’ll play a pivotal role in managing a portfolio of commercial accounts. Partnering closely with a producer, you’ll ensure clients receive top-notch solutions tailored to their insurance needs.

We’re looking for a skilled professional with independent agency knowledge, a strong background in commercial insurance, exceptional problem-solving skills, and a knack for building lasting client relationships. This is more than just a job—it's an opportunity to thrive in a supportive, collaborative environment where your expertise will truly make an impact.

Requirements:

• Minimum of 3 years of experience at a general agency in commercial insurance account management.
• Property & Casualty Insurance License Required.
• Experience with Commercial Lines coverages.
• Independent Agency experience.
• Strong computer and technical skills, including agency management software experience (Applied/EPIC).
• Knowledge of Microsoft Outlook, Excel, Word, and related software.
• Excellent written and verbal communication skills.

What We Offer:

• Growth potential
• A team-oriented culture that values your input and expertise.
• Access to top-tier resources and industry tools to help you succeed.
• Opportunities for professional development and advancement.

Responsibilities:

• Support and service a wide range of commercial lines accounts.
• Support agency producers with customer service-related tasks.
• Liaison between clients, producers, and insurance company representatives.
• Assist with marketing renewals and account rounding for current clients to maintain client retention.
• Responding to inquiries, problem-solving, and following up to ensure client satisfaction.
• Obtaining and ensuring current and accurate information and documenting it per agency standards.
• Recommending coverages, completing and submitting applications and related documentation to appropriate markets.
• Marketing, quoting, and rating of new client business.

If you are a highly motivated individual with a passion for providing exceptional customer service and have a proven track record in commercial insurance account management, we encourage you to apply for this exciting opportunity.