Commercial HVAC Territory Manager

Lennox Industries; Ottawa; On-site; CAD 59,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Stock discount program

Maternity/Parental leaves

Vacation

Job summary

Lennox Industries in Ottawa, Ontario seeks a commercial manager to grow sales with local accounts and prospects. You will select products, negotiate terms, and foster long-term customer relationships to drive repeat business.

The role emphasizes relationship-building, sales techniques, and effective communication, with a compensation plan featuring base salary plus commission and comprehensive benefits.

Qualifications

• Requires bachelor's degree or an equivalent combination of education and experience.
• Strong relationship-building, listening, and negotiating abilities.
• Knowledge of sales techniques, marketing concepts, and customer service standards.

Responsibilities

• Select products or assist customers in making selections based on needs and specs.
• Negotiate prices, terms of sales, and service agreements.
• Foster post-sales satisfaction and long-term relationships for repeat business.
• Learn sales techniques and report daily or weekly activity.

Skills

Relationship building

Active listening

Negotiation

Time management

Sales techniques

Customer service

Communication

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

This commercial manager develops new prospects and interacts with existing customers to increase sales of products and services with a general focus on local market accounts and prospects. The manager may participate on key account sales teams.

Duties include, but are not limited to:

• Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
• Negotiate prices, terms of sales and service agreements.
• Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
• Learn sales techniques.
• Report daily or weekly activity.

Qualifications

• Requires a bachelor's degree or an equivalent combination of education and experience.Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Some knowledge of principles and methods for showing, promoting, and selling products or services.
• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows some principles and processes for providing customer service.
• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Has basic user knowledge of Microsoft Office and Customer Relationship Management software.

What We Offer

Compensation: This is a salaried exempt role.The starting salary range for this role and market is $59,200 to $97,650k annually. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months.The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.Our competitive benefits package includes:

• Comprehensive health, vision, and dental insurance
• Company-matched retirement savings plan
• Employee stock discount program
• Maternity, Parental and other leaves
• Vacation, volunteer time off, well-being days
• Wellness programs

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Artificial Intelligence Disclosure:Lennox uses artificial intelligence tools to assist in screening, assessing, or selecting applicants for this position. These tools may support the review, organization, evaluation, or prioritization of application materials and other information submitted during the recruiting process. Lennox remains responsible for its recruitment process and hiring decisions, and artificial intelligence is used as one part of the overall candidate review process.

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.