Commercial Auto Parts Sales Specialist - Kelowna

Canadian Tire Corporation, Limited; Kelowna; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement-

Performance incentives

Product discounts

Job summary

PartSource, part of Canadian Tire, is seeking a Commercial Specialist to drive aftermarket parts sales and serve installer customers. You will locate parts, oversee deliveries, and maintain expert knowledge of automotive parts and systems to support store success.

You’ll act as the primary contact for commercial customers by phone, build trusted relationships, and ensure accurate invoicing, staging deliveries, and collaboration with drivers. A proactive, safety-minded team member is essential.

Qualifications

• Expert knowledge of automotive systems (electronics, suspension, brakes, exhaust, etc).
• Ability to recognize part numbers and line codes to select correct parts.
• Basic computer skills for order entry and invoicing.
• Effective communicator with strong sales and customer service skills.
• Team player with passion for automotive parts aftermarket.
• Familiarity with PPE and safety requirements; safety shoes provided.

Responsibilities

• Act as the primary contact for commercial customers who phone the store for their auto parts needs.
• Act as a partner to commercial customers by maintaining expert knowledge on automotive parts and the industry; utilize your relationship with the customer to ensure they are offered the right part for their needs.
• Ensure efficient delivery of products by staging deliveries and overseeing drivers. Ensure appropriate invoices are generated for each delivery.
• Generate invoices and credits for commercial accounts; maintain filing systems and assist with accounts receivable payments.
• Provide support or recommend maintenance or repair for our delivery/fleet vehicles.
• Follow company policies and loss prevention procedures.
• Maintain a safe working environment including PPE (Personal Protective Equipment)

Skills

Automotive systems knowledge

Part number identification

Computer literacy

Customer service communication

Team player

Education

Automotive training or certification (asset)

Job description

As the Commercial Specialist you are an auto parts expert who is responsible for driving the commercial sales within your PartSource store. The Commercial Specialist provides ongoing customer service to our installer customers by locating parts and overseeing delivery and maintaining expert knowledge on automotive parts and systems.

What you’ll do

• Act as the primary contact for commercial customers who phone the store for their auto parts needs
• Act as a partner to commercial customers by maintaining expert knowledge on automotive parts and the industry; utilize your relationship with the customer to ensure they are offered the right part for their needs.
• Ensure efficient delivery of products by staging deliveries and overseeing drivers. Ensure appropriate invoices are generated for each delivery.
• Generate invoices and credits for commercial accounts; maintain filing systems and assist with accounts receivable payments.
• Provide support or recommend maintenance or repair for our delivery/fleet vehicles.
• Follow company policies and loss prevention procedures.
• Maintain a safe working environment including PPE (Personal Protective Equipment)

What you bring

• Expert knowledge of automotive systems, including electronics, suspension, brakes, exhaust, etc.
• Functional literacy and capability of recognizing part numbers and line codes to ensure the proper selection of parts.
• Fundamental computer skills.
• Effective communicator with strong decision-making abilities and excellent selling skills.
• Team player with passion for automotive parts aftermarket industry.
• Familiarity with using protective equipment including:
• Mandatory certified safety shoes (supplied upon hire)
• As required: safety glasses, reflective safety vest, gloves, apron

Assets

• Possession of a valid Driver's License
• Automotive Training or Certification is an Asset

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $20.25 and $23.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs. This posting represents an existing vacancy within our organization.