Commercial Account Manager, Cyber

David Aplin Recruiting; Vaughan; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A well-established insurance brokerage in Vaughan is seeking an experienced Commercial Account Manager to manage a portfolio focusing on cyber insurance. The role requires a valid RIBO License and solid experience in insurance account management. Candidates should have strong negotiation and analytical skills, and be proficient with broker management systems. A hybrid work setting is available after the training/probation period.

Benefits

Very competitive base salary and bonus structure

Hybrid work setting after training/probation

Group benefits and RRSP matching

Social team events throughout the year

Learning and growth opportunities

Qualifications

• 3–5 years of experience in commercial insurance account management.
• In-depth knowledge of cyber insurance products and underwriting practices.
• Proficiency with broker management systems.

Responsibilities

• Manage a portfolio of commercial clients focusing on cyber insurance.
• Provide expert advice on cyber liability policies.
• Build and maintain strong client relationships.

Skills

Cyber insurance expertise

Negotiation skills

Analytical skills

Communication skills

Client relationship management

Education

Valid RIBO License

CIP, CRM, CAIB (assets)

Tools

Broker management systems (e.g., TAM, EPIC, PowerBroker)

MS Office Suite

Job description

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A well-established, family-owned Insurance Brokerage is looking to add firepower to their commercial lines servicing team by adding an experienced Commercial Account Manager with a strong background in Cyber risks. If this sounds like you, please consider applying.

Benefits & Perks

• Very competitive base salary and bonus structure
• Hybrid work setting after training/probation
• Group benefits and RRSP matching
• Very social team with lots of events throughout the year
• Lots of learning and growth opportunities

Responsibilities

• Manage and service a portfolio of commercial clients with a primary focus on cyber insurance, ensuring comprehensive coverage and risk protection
• Provide expert advice on cyber liability policies, including risk assessments, renewals, endorsements, and claims support
• Build and maintain strong client relationships by proactively addressing inquiries, identifying coverage gaps, and recommending appropriate solutions
• Collaborate with underwriters, carriers, and internal teams to negotiate terms, pricing, and policy placements
• Monitor market trends, emerging cyber threats, and regulatory changes to keep clients informed and updated on risk management strategies
• Identify cross-selling and upselling opportunities across other commercial lines to support client growth and retention

Qualifications

• Must have a valid RIBO License, other industry designations such as CIP, CRM, and CAIB are assets
• Minimum 3–5 years of experience in commercial insurance account management, with a focus on cyber liability strongly preferred. In-depth knowledge of cyber insurance products, underwriting practices, and emerging risks
• Strong negotiation, analytical, and problem-solving skills with the ability to design tailored risk solutions
• Excellent communication and relationship management skills, with proven ability to service mid-market and large commercial clients
• Proficiency with broker management systems (e.g., TAM, EPIC, PowerBroker) and MS Office Suite

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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