Commercial Account Manager

Jobtailor; Halifax; On-site; CAD 60,000 - 90,000; Full time

Job summary

The Home Depot Pro is seeking an experienced Outside Sales professional to drive growth within assigned Pro customer portfolios in Halifax. You will cultivate relationships, exceed quarterly targets, and leverage Tableau to plan activities and manage the sales pipeline.

Ideal candidates bring 5+ years in sales or account management, 2+ years in home improvement, and strong communication and leadership abilities. Travel up to 50% and a high school diploma are required.

Qualifications

• 5 years of professional work experience.
• 2 years of account management/outside sales management experience.
• 2+ years of home improvement or home building industry experience.
• Working knowledge of Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to travel 20% to 50% of the time.
• Ability to lift or handle 8-20 pounds.
• Ability to build and leverage an internal and external network.

Responsibilities

• Drive incremental sales growth and profitability through account relationships.
• Monitor key performance indicators for assigned professional customers and meet or exceed financial performance plans.
• Review Pro customer satisfaction results and use insights to improve local decisions, strategies, and competitive position.
• Cultivate business relationships with assigned customer portfolios and prospect for incremental sales growth.
• Represent The Home Depot Pro brand at local community events and drive new business.
• Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering.
• Produce new account revenue in line with organizational targets/quotas.
• Use Tableau to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline.
• Complete a minimum number of weekly sales call appointments with assigned customers.
• Develop strategies to expand the customer base within the defined sales territory.
• Provide opportunities to quote materials.

Skills

Account Management

Outside Sales Management

Sales Growth Strategy Development

Tableau Proficiency

Negotiation Skills

Excellent Communication Skills

Leadership Skills

Credit Management

Customer Needs Assessment

Product Knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

Tableau

Job description

• Drive incremental sales growth and profitability through account relationships, focusing on new business development
• Monitor key performance indicators for assigned professional customers and meet or exceed financial performance plans
• Work with the Senior Manager, Outside Sales
• Review Pro customer satisfaction results and use insights to improve local decisions, strategies, and competitive position
• Participate in district/regional meetings as needed
• Communicate weekly activities with the Senior Manager, Outside Sales
• Cultivate business relationships with assigned customer portfolios and prospect for incremental sales growth
• Partner with the Pro Account Expeditor to provide an end-to-end quoting, ordering, and transaction experience
• Represent The Home Depot Pro brand at local community events and drive new business
• Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering
• Complete a minimum number of weekly sales call appointments with assigned customers
• Develop strategies to expand the customer base within the defined sales territory
• Produce new account revenue in line with organizational targets/quotas
• Use Tableau to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline
• Conduct initial customer meetings and sell The Home Depot value proposition
• Win opportunities to quote materials
• Prospect for new business using internal Sales Development leads and field-generated leads

Requirements

• High school diploma and/or GED
• 5 years of professional work experience
• 2 years of account management/outside sales management experience
• 2+ years of home improvement or home building industry experience
• Working knowledge of Microsoft Office Suite
• Computer literacy with Microsoft Office programs
• Excellent written and verbal communication skills
• Ability to create and cultivate an active network of relationships inside and outside the organization
• Ability to leverage relationships to accomplish sales and profitability goals
• Deep understanding of Pro customer needs, including product, credit, and performance requirements
• Ability to tailor communications and customer-facing activities to customer preferences
• Strong leadership and negotiation skills; ability to persuade or influence others
• Ability to communicate globally
• Ability to travel 20% to 50% of the time
• Ability to lift or handle moderate-weight material or equipment (8-20 pounds)
• Successful professional growth in a high-paced retail environment

Core Competencies

Demonstrates expertise in account management and outside sales within the home improvement industry, focusing on driving sales growth and profitability through strong customer relationships and effective communication. Proficient in utilizing tools like Tableau for sales planning and maintaining a robust sales pipeline.

Highest-signal resume keywords

• Account Management Experience
• Outside Sales Management
• Home Improvement Industry Knowledge
• Sales Growth Strategy Development
• Tableau Proficiency

Hard Skills

• Sales Growth
• Account Management
• Customer Relationship Management
• Sales Strategy Development
• Negotiation Skills
• Performance Monitoring
• Sales Call Planning
• Product Knowledge
• Credit Management
• Customer Needs Assessment

Soft Skills

• Excellent Communication Skills
• Leadership Skills