Combination Technician, Telebec

EPIC Information Solutions Inc.; Cap-aux-Meules; On-site; CAD 40,000 - 80,000; Part time

Job summary

An established industry player is seeking a skilled technician to join its dynamic team. In this role, you will be responsible for the installation and maintenance of telephony equipment, ensuring seamless connectivity for both residential and business clients. Your expertise will be crucial in troubleshooting and repairing data transmission issues, while your strong communication skills will help you effectively engage with customers. This position offers the opportunity to work with cutting-edge technology in a supportive environment that values diversity and innovation. If you're ready to make a significant impact in the telecommunications field, this is the perfect opportunity for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Mental Health Benefits

35% Discount on Services

Qualifications

• Install and maintain telephony equipment for residential and business markets.
• Repair copper or optical fiber troubles with appropriate tools.

Responsibilities

• Install, move, and repair data and voice transmission equipment.
• Organize daily tasks and communicate with clients before work.

Skills

High Manuel Dexterity

Analytical Skills

Customer Communication

Planning and Organization

Ability to Lift Heavy Weights

Education

College diploma in electronics or telecommunications

High school diploma

Tools

Telephony Equipment

Test Equipment

Hand Tools

Job description

Req Id:423488

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

Job summary

The technician is responsible for the installation and repair, maintenance and upgrades of customer telephony equipment both in the residential and business markets. He must be able to efficiently install, interconnect, maintain and remove these types of equipment with little supervision for data circuits, transmission networks and all other business and residential products such as telephone systems, voice mail and others. He will also, as required, perform work in priority of the task (I&R residential and business, Data) that will be determined by the control center according to business needs. He must always properly represent the company in front of clients; perform his tasks safely with accuracy, efficiency and curtesy. He must also have good planning and organization skills, be a team player and finally, be multi-skilled.

Job Duties & Accountabilities

• Install, move, remove, repair, replace, modify and maintain data and voice transmission equipment while respecting standards, work methods and procedures
• Organize his daily load, take note of tasks, establish a schedule, communicate with client prior to work and, on occasion, provide cost estimates for future business work
• Repair copper or optical fiber troubles with appropriate tools and test sets
• Familiarize clients with the operation of their telephony equipment during installations and promote product and service
• Perform testing of circuits with appropriate test equipment and ensure the completion of preventative maintenance
• Complete cabling, connections and terminations necessary for proper equipment operation in own area of coverage
• Create, modify, move or remove programming on telephony or network equipment including upgrades
• Communicate with specialized personnel in order to resolve problems as required or to obtain further information
• Manipulate, transport, adjust and utilize tools and equipment appropriately as well as maintain a safe work environment including the proper use of company vehicles and the maintaining of inventories
• Complete data, special services and network orders
• Fill-out different forms and revise different reports relating to his work
• Availability to respond to customer emergencies and urgent requests

Essential qualifications/competencies

• College diploma in electronics or telecommunications, or equivalent work experience. A minimum of a high school diploma is required for candidates outside of the Teamsters Technicians Québec bargaining
• Hold a valid driver’s license - Class 5
• High Manuel Dexterity, able to work with variety of hand tools
• Ability to lift and carry heavy weight (i.e. 80 lbs) as a ladder
• Ability to work aloft in poles and ladders and also in confined spaces
• Capable of working with spur
• Capable of differentiating colored wires (color code)
• Proficient in French and working knowledge of English
• As required to meet customer’s needs, agree to undergo a background security clearance
• Knowledge of programming principles
• Knowledge of high speed data transmission
• Knowledge of computer tools

Holder profile: Skills/behaviors

• Analytical and research oriented in a technical and Data Processing environment
• Ability to deal and communicate with the customer
• Adequately represent the company to customers
• High planning and organization skills
• Perform job safely with accuracy, speed and courtesy
• Strong team player
• High sense of urgency and ability to handle workload job when required
• High degree of autonomy and initiative

Working conditions

The candidate must be able to work outdoorsin various weather conditions and may be called upon to work varialbel schedules according to business needs (assignments prepared by Company with due consideration to seniority), to participate in a standby program and to work overtime as needed.

The successful candidate must have physical capacity to safely execute all function/aspect of the job and meet all safety requirements associate with equipments that he will use during his work.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union
Job Status:Regular - Part time
Job Location: Canada : Quebec : Cap-aux-Meules
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 05/13/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada,QC, Cap-aux-Meules