Collision Repair CSR - Growth Benefits

Mobile Auto Solutions, LLC; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading auto repair company is seeking a Customer Service Representative to provide exceptional customer experiences through communication over phone, in person, and via email. Responsibilities include managing appointments, processing insurance claims, and maintaining strong relationships with customers. Applicants should have at least one year of customer service experience, preferably in the automotive field, along with solid communication skills and attention to detail. The position offers competitive pay ranging from $20 to $25 per hour, commensurate with skills and experience.

Benefits

Competitive Pay

Medical, Prescription Drug, Dental & Vision benefits

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere with Great Working Conditions

Qualifications

• 1 year Customer Service experience, ideally in Automotive Industry.
• Valid driver's license required.

Responsibilities

• Provide exceptional customer service in person, over phone, and email.
• Schedule appointments for vehicle repair.
• Process insurance assignments and maintain communication.

Skills

Effective communication

Multitasking

Customer service experience

Attention to detail

Education

High School Diploma

Tools

Google platform

Microsoft Office

Job description

A leading auto repair company is seeking a Customer Service Representative to provide exceptional customer experiences through communication over phone, in person, and via email. Responsibilities include managing appointments, processing insurance claims, and maintaining strong relationships with customers. Applicants should have at least one year of customer service experience, preferably in the automotive field, along with solid communication skills and attention to detail. The position offers competitive pay ranging from $20 to $25 per hour, commensurate with skills and experience.