Collector

Prime Healthcare; Kingston; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a dedicated team at an award-winning community hospital committed to quality and compassion. As a Collector, you'll play a crucial role in ensuring prompt payment from insurance and uninsured patients. This position offers an opportunity to utilize your communication and analytical skills while working in a supportive environment. If you're passionate about making a difference and have a strong background in accounts payable and receivable, this role is perfect for you. Be part of a community that values its staff and patients alike, and help us continue to provide exceptional care.

Qualifications

• Experience in Accounts Payable and Accounts Receivable preferred.
• Effective written and verbal communication skills are essential.

Responsibilities

• Follow up on insurance balances or self-pay accounts for prompt payment.
• Maintain productivity standards and report on performance.

Skills

Accounts Payable

Accounts Receivable

Communication Skills

Analytical Skills

Customer Service

Multi-tasking

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Lower Bucks Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Lower Bucks Hospital is a community hospital serving the Lower Bucks County region with medical, surgical, and emergency care. Located in historic Bristol, Pennsylvania, the hospital is known for its knowledgeable medical staff, including specialists in cardiology, orthopedics, radiology, wound care, and general surgery. The hospital has more than 200 physicians on staff and employs approximately 700 staff members.

Responsibilities

The Collector is responsible for following up on insurance balances or self-pay accounts to ensure prompt payment from insurance companies or uninsured patients, or to facilitate account conversion to another financial payer. The role involves clear and efficient communication via phone and in person with clients and staff. The Collector maintains productivity standards, reports on performance, updates demographic and billing information, and forwards necessary updates to relevant staff. Additionally, the Collector operates computer systems to input follow-up notes, retrieve collection and patient information, and writes effective appeals to insurance companies.

Qualifications

Education and Work Experience

• Experience in Accounts Payable and Accounts Receivable preferred
• Effective written and verbal communication skills
• Ability to multi-task and prioritize to meet deadlines
• Strong analytical and problem-solving skills
• Customer service experience required
• High School Diploma or GED required (effective 4/1/14 for all new hires)

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