Collections Specialist

Recruiting In Motion - Eastern Ontario; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Recruiting In Motion - Eastern Ontario is seeking a Debt Collection Specialist to join our client’s Finance team on a 6-month contract, with potential extension or permanent conversion. You will manage accounts receivable, reduce credit risk, and collect outstanding payments while maintaining positive client relationships.

The role involves contacting clients, resolving disputes, negotiating plans, reconciling accounts, and ensuring policy compliance.

Qualifications

• 3+ years of collections or accounts receivable experience.
• Bilingual in English and French.
• Strong knowledge of AR processes, collections, and cash flow metrics (e.g., DSO).
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency with accounting systems and Microsoft Excel.

Responsibilities

• Monitor accounts receivable aging and follow up on overdue accounts.
• Contact clients via phone, email, and written communication to collect outstanding payments.
• Resolve payment disputes and negotiate payment plans when needed.
• Maintain accurate collection records and provide updates on outstanding balances and credit risk.
• Reconcile customer accounts and resolve discrepancies.
• Partner with Sales, Operations, and Finance to resolve complex payment issues.
• Ensure compliance with internal credit and collection policies.

Skills

AR processes

Collections

Cash flow metrics (DSO)

Communication

Negotiation

Problem-solving

Independent work

Bilingual English/French

Tools

Microsoft Excel

Accounting systems

Job description

We are seeking a Debt Collection Specialist to join our client's Finance team on a 6-month contract with potential for extension or to transition to a permanent position. This role is responsible for managing accounts receivable, reducing credit risk, collecting outstanding payments, and maintaining positive client relationships.

Key Responsibilities

• Monitor accounts receivable aging and follow up on overdue accounts.


• Contact clients via phone, email, and written communication to collect outstanding payments.


• Resolve payment disputes and negotiate payment plans when needed.


• Maintain accurate collection records and provide updates on outstanding balances and credit risk.


• Reconcile customer accounts and resolve discrepancies.


• Partner with Sales, Operations, and Finance to resolve complex payment issues.


• Ensure compliance with internal credit and collection policies.

Qualifications

• 3+ years of collections or accounts receivable experience.


• Bilingual in English and French.


• Strong knowledge of AR processes, collections, and cash flow metrics (e.g., DSO).


• Excellent communication, negotiation, and problem-solving skills.


• Proficiency with accounting systems and Microsoft Excel.


• Self-motivated with strong attention to detail and the ability to work independently.