Collection Specialist - National Firm

Groupe Montpetit; Montreal; On-site; CAD 55,000 - 70,000; Full time

Job summary

Une entreprise bien établie à Montréal recherche un Spécialiste des Recouvrements engagé à fournir un excellent service client. Ce rôle polyvalent inclut la gestion des comptes créanciers, la coordination des solutions de facturation, et la production de rapports de facturation. Le candidat idéal doit avoir une expérience pertinente, être autonome et démontrer un professionnalisme exemplaire, tout en ayant la capacité de travailler sous pression.

Benefits

Gammes d'avantages compétitifs

Ambiance de travail agréable

Qualifications

• Expérience en recouvrement ou en comptabilité.
• Maîtrise du français et capacité d'interagir en anglais.
• Capacité à travailler sous pression.

Responsibilities

• Communiquer avec les clients concernant les comptes à percevoir.
• Coordonner les solutions aux litiges de facturation.
• Produire divers rapports liés à la facturation.

Skills

Service client

Organisation

Gestion des priorités

Rigueur

Professionnalisme

Tools

Microsoft Office

Excel

Job description

Do you enjoy customer service? Are you versatile, autonomous and responsible?

Do you have a flair for diplomacy, listening and strategy?

Here's a great opportunity to join a large, well-established firm in the heart of Montreal.

Our business partner is looking for a Collections Specialist who is committed to excellent customer service.

An excellent range of benefits, a market-competitive salary and a friendly, pleasant working atmosphere are all part of the package!

YOUR ROLE :

As Collections Manager, your main responsibilities will be to :

Communicate with customers regarding the collection of accounts (transmission of account statements and reminder letters, negotiation of settlements, etc.);

Coordinate solutions to billing disputes related to accounts receivable (e.g., negotiating proposals for overdue payments);

Manage, analyze and maintain accounts receivable;

Produce various billing-related reports for professionals;

All other related billing and collection tasks.

SKILLS REQUIRED :

Experience in a similar position in collections or accounting (ideally in a professional services environment);

Profiency of French and ability to interact in English, due to customer contact;

Good organizational skills, able to manage priorities and several files at once;

Ability to work under pressure;

Knowledge of the Microsoft Office suite (particularly Excel);

Ability to demonstrate rigor and professionalism.

INTERESTED IN THIS CHALLENGE? We look forward to meeting you!

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