Collaboration & Documentation Systems Administrator

High Tech Genesis; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

High Tech Genesis is seeking a Collaboration & Documentation Systems Administrator to manage enterprise collaboration platforms in Montreal. The role focuses on Jira, Confluence, SharePoint, DocuSign, and Adobe Sign, with emphasis on secure, scalable governance and lifecycle management of documents.

You will design workflows, manage access controls, and collaborate with stakeholders to implement process improvements across SaaS platforms.

Qualifications

• 5+ years of experience administering SaaS collaboration and documentation platforms.
• Hands-on experience with Atlassian Jira, Confluence, SharePoint, DocuSign and/or Adobe Sign.
• Experience designing and managing Jira workflows, custom approvals, and automation.
• Strong understanding of access controls, security, and permission management.
• Experience developing governance frameworks and documentation standards.
• Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

• Administer and maintain collaboration and documentation platforms.
• Configure and optimize workflows, permissions, schemas, and system settings.
• Establish and maintain governance standards, taxonomy, and metadata.
• Manage user access, security, and permission models.
• Improve platform performance, usability, and scalability.
• Support documentation lifecycle management and ensure content is organized and compliant.
• Collaborate with business stakeholders to implement process improvements and platform enhancements.
• 5+ years of experience administering SaaS collaboration and documentation platforms.

Skills

Jira

Confluence

SharePoint

DocuSign

Adobe Sign

Access control

Security

Governance

Workflow design

Automation

Job description

Overview

We are seeking a Collaboration & Documentation Systems Administrator to manage and optimize enterprise collaboration and documentation platforms. This role is responsible for ensuring systems are secure, scalable, well-governed, and aligned with business processes to support efficient collaboration and document lifecycle management.

Key Responsibilities

• Administer and maintain collaboration and documentation platforms, including Jira, Confluence, SharePoint, and e-signature/document management solutions.
• Configure and optimize workflows, permissions, schemas, and system settings to support cross-functional teams.
• Establish and maintain governance standards, documentation structures, taxonomy, and metadata.
• Manage user access, security, and permission models to ensure compliance and data protection.
• Improve platform performance, usability, and long-term scalability.
• Support documentation lifecycle management, ensuring content remains organized, traceable, and compliant.
• Collaborate with business stakeholders to implement process improvements and platform enhancements.
• 5+ years of experience administering SaaS collaboration and documentation platforms.
• Strong hands-on experience with Atlassian Jira, Confluence, SharePoint, DocuSign, and/or Adobe Sign.
• Experience designing and managing Jira workflows, custom approvals, and automation.
• Strong understanding of access controls, security, and permission management.
• Experience developing governance frameworks and documentation standards.
• Excellent problem-solving, communication, and stakeholder management skills.
• Self-driven, organized, and results-oriented with the ability to manage enterprise platforms independently.