Cold Storage Warehouse Operator

Big Country Raw; Canada; Hybrid; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Company Performance Bonus Program

Discounted Pet Food Program

Learning and career growth

Job summary

Big Country Pet Co. in Smithville, Ontario, is seeking a Warehouse Operator to support production, inventory movement, and order fulfillment in a fast-paced cold environment. The role requires forklift, reach truck, and power walkie experience, with a valid forklift certification and the ability to work at -18°C.

Shift is Monday–Friday, 3:00pm–11:00pm. Starting wage is $23.50/hour, with progression to $24.25 at 6 months and $25.00 at 12 months.

Qualifications

• Minimum 2-3 years of forklift, reach truck, and power walkie experience.
• Valid forklift certification.
• Ability to work in a controlled temp environment of approximately -18°C.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Move goods throughout the warehouse and freezer facilities using material handling equipment.
• Retrieve and return skids of finished goods, raw materials, and packaging from racking up to 25-30 feet high.
• Operate a narrow aisle reach truck, power walkie, and other warehouse equipment as required.
• Organize inventory using FIFO rotation practices.
• Support production and shipping teams with product movement and order fulfillment.
• Complete daily equipment inspections and safety checks.
• Report equipment concerns and maintenance requirements promptly.
• Ensure accurate inventory transactions and documentation.
• Perform other warehouse-related duties as assigned.

Skills

Forklift operation

Reach truck operation

Power walkie operation

Job description

Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada

Job Description

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats.

We are dedicated to enriching the lives of Canadian pets and the people who love them. We continually strive to set new benchmarks for pet nutrition, safety and well-being. Our values drive everything we do: we commit to excellence in pet nutrition and care, serve pet parents and their companions with heart, connect through trusted relationships and shared passion, and succeed together by fostering collaboration, innovation, and continuous improvement.

Join our team as a Warehouse Operator, where you'll play a critical role in supporting production, inventory movement, and order fulfillment while ensuring products are stored, handled, and transported safely and efficiently.

This is a great opportunity for someone who thrives in a fast-paced warehouse environment, enjoys working independently, and takes pride in maintaining organization, accuracy, and safety in everything they do.

Shift: Monday to Friday from 3:00pm to 11:00pm

This role is eligible for a wage progression:

Starting rate is $23.50/hour, $24.25 at 6 months, $25.00 at 12 months, and annual reviews thereafter. This role is also eligible for a $1.00/hour Afternoon Shift Premium, Group Insurance Benefits, a Company Performance Bonus, Discounted Pet Food, Employee Events, and more.

What You'll Do:

Contribute to the warehouse team by safely moving, storing, and retrieving raw materials, packaging, and finished goods throughout our warehouse and freezer facilities. You will support production and shipping operations by ensuring products are accurately stored, rotated, and transported while maintaining compliance with all Health & Safety and Food Safety requirements.

The ideal candidate is reliable, safety-focused, and comfortable working in a temperature-controlled freezer environment. This role requires forklift operation, frequent lifting, attention to detail, and the ability to work efficiently with minimal supervision.

What You'll Do:

• Move goods throughout the warehouse and freezer facilities using material handling equipment.
• Retrieve and return skids of finished goods, raw materials, and packaging from racking up to 25-30 feet high.
• Operate a narrow aisle reach truck, power walkie, and other warehouse equipment as required.
• Organize inventory using First In, First Out (FIFO) rotation practices.
• Support production and shipping teams with product movement and order fulfillment.
• Complete daily equipment inspections and safety checks.
• Report equipment concerns and maintenance requirements promptly.
• Ensure accurate inventory transactions and documentation.
• Perform other warehouse-related duties as assigned.

What You Bring:

• Minimum 2-3 years of forklift, reach truck, and power walkie experience.
• Valid forklift certification .
• Ability to work in a controlled temperature environment of approximately -18°C.
• Ability to work independently while contributing to a team environment.

Why People (and Their Pets) Love Working Here!

• Benefits package including health, dental and vision coverage
• Company Performance Bonus Program
• Discounted Pet Food Program
• Opportunities for learning, development, and career growth
• Fun team events and employee recognition programs throughout the year
• Supportive team environment built on collaboration and respect
• Stable, full-time employment with a growing Canadian company

Although we love AI, your application will be reviewed by real people.

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.

Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.

Big Country Pet Co. - Smithville, 6159 Spring Creek Road, Smithville, Ontario, Canada