Coffee Shop Keyholder

Ruth-and-Naomis-Mission; Chilliwack; On-site; CAD 24,000 - 35,000; Full time

Benefits offered by this job

Employer-paid extended health benefits

RRSP matching program

Training and development opportunities

Job summary

Ruth & Naomi's Mission in Yarrow, BC is seeking a Coffee Shop Keyholder to oversee daily café operations within its social-enterprise program. You will welcome customers, prepare drinks and food, and support program participants in gaining valuable workplace experience.

The role emphasizes reliability, warmth, and a strong focus on service in a busy community setting, with opportunities to train and grow in a supportive team. This position is onsite and part of broader community work.

Qualifications

• Experience in café, barista, or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Comfortable working with employment program participants.
• Food Safe certification (or willingness to obtain).

Responsibilities

• Prepare and serve coffee, beverages, and food items.
• Provide excellent and friendly customer service.
• Open and/or close the coffee shop as a keyholder.
• Operate the POS system and handle cash transactions.
• Maintain a clean and organized coffee shop.
• Support participants gaining employment experience in the coffee shop.
• Model positive workplace behaviour and teamwork.

Skills

Interpersonal skills

Communication

Fast-paced environment

Teamwork

Food Safety

Tools

POS system

Job description

Coffee Shop Keyholder

Ruth's Coffee - Yarrow, BC

Ruth & Naomi's Mission has been serving the Chilliwack community for over 20 years. What began with handing out sandwiches to people experiencing homelessness has grown into a multi-site organization with over 100 staff serving people across a variety of programs. Every day we serve hundreds of meals, provide emergency shelter, and walk alongside individuals on their journey toward stability and recovery.

We are a Christian faith-based organization committed to seeing lives transformed by the love of God.

To support this work, we are looking for a Coffee Shop Keyholder to join our team.

Our coffee shop operates as a social enterprise and employment program, providing participants with an opportunity to gain meaningful work experience in a supportive environment. This role plays an important part in both the daily operations of the coffee shop and in supporting participants as they develop workplace skills.

What You'll Do

As a Coffee Shop Keyholder you will help ensure the smooth day-to-day operation of the coffee shop while creating a welcoming environment for customers, staff, volunteers, and program participants.

Responsibilities include:

• Preparing and serving coffee, beverages, and food items
• Providing excellent and friendly customer service
• Opening and/or closing the coffee shop as a keyholder
• Operating the POS system and handling cash transactions
• Maintaining a clean and organized coffee shop
• Supporting participants gaining employment experience in the coffee shop
• Modeling positive workplace behaviour and teamwork

What We're Looking For

The ideal candidate is reliable, customer-focused, and passionate about contributing to a supportive and welcoming environment.

Qualifications include:

• Previous café, barista, or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment
• Comfortable working alongside employment program participants
• Food Safe certification (or willingness to obtain) required

Compensation & Benefits

• $21.50 per hour
• Employer-paid extended health benefits after probation for full-time employees
• RRSP matching program after probation for full-time employees
• Opportunities for training and development

Who We Are

Walking alongside people on a journey of recovery, demonstrating the love of Jesus

Grace - We believe in second chances Hope - We won't give up People - We see the value in everyone Partnership - We walk together Curiosity - We are eager to learn Trust - We do what we say we will

For more information, you can view the full job description HERE!