COBRA Administrator - State Prog Admin Sr

Minnesota Direct Care and Treatment; Saint-Paul; Hybrid; CAD 84,000 - 123,000; Full time

Job summary

Minnesota Management & Budget is seeking a COBRA Administrator to support the Statewide Employee Group Insurance Program (SEGIP) by ensuring accurate, lawful, and timely continuation‑of‑coverage and billing support for state employees and retirees.

This role combines analytical work with cross‑agency collaboration, advising HR staff, SEGIP partners, payroll teams, and state employees on eligibility, billing, and compliance issues while contributing strategic insights into benefits

Qualifications

• Two years of experience performing benefits administration (billing, determining eligibility, enrollment) including analyzing issues and querying systems.
• COBRA administration with knowledge of state and federal requirements.
• Experience using HRIS systems (e.g., PeopleSoft or Workday).
• Ability to explain complex policies and billing corrections clearly.

Responsibilities

• Monitor COBRA administration for accurate eligibility and compliant coverage offerings.
• Resolve COBRA, billing, and eligibility discrepancies via audits and queries in the HRIS.
• Oversee payment monitoring and determine continuation/termination based on billing status.

Skills

COBRA administration

HRIS knowledge

Data analysis

Communication

Time management

Diversity & inclusion

Education

Bachelor's degree in HR/Business/Public Admin

Tools

PeopleSoft

Workday

Excel

Job description

Working Title: COBRA Administrator

Job Class: State Program Administrator Senior

Agency: Minnesota Management & Budget

• Job ID: 97019
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/15/2026
• Closing Date: 09/28/2026
• Hiring Agency/Seniority Unit: Minnesota Management & Budget
• Division/Unit: Enterprise Employee Resources Insurance Division
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 217 - Nonrepresented Employees Compensation Plan
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Minnesota Management and Budget (MMB) is seeking a COBRA Administrator to serve as a key expert on the Statewide Employee Group Insurance Program (SEGIP) team, ensuring that employees and dependents across the state receive accurate, lawful, and timely continuation‑of‑coverage and benefits billing support. This role blends analytical depth with cross‑agency collaboration, guiding HR staff, SEGIP partners, payroll teams, and state employees through complex eligibility, billing, and compliance issues. This position provides strategic insight into benefits administration processes. This position is ideal for someone who thrives in a detail‑rich environment, enjoys tackling complex problems independently, and wants to make a meaningful impact on how benefits are delivered to more than 59,000 state employees and retirees.

Job Duties For This Position Include

• Monitoring and maintaining COBRA administration to ensure accurate eligibility, lawful coverage offerings, and compliance with federal and state requirements.
• Analyzing and resolving complex COBRA, benefits billing, and eligibility discrepancies through audits, queries, and cross‑module research in the State’s human resources information system.
• Oversee payment monitoring and enforce coverage continuation or termination based on billing status, including adjustments and reinstatements as needed.
• Provide high‑level expertise and guidance to state agencies, SEGIP staff, and employees, including influencing policy and contributing to collective bargaining discussions.
• Support system development and enhancements by recommending changes, testing updates, and implementation improvements to CORBA and benefits billing processes.

Telework options for this position are dependent on where the employee lives. With approval, employees that live within 50 miles from the primary work location may telework up to 40% of the time. This position is required to be in‑office at least 60% of the time.

Minimum Qualifications

To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Candidates must clearly demonstrate all the following qualifications on their resume. Resume tips are available here.

• Two (2) years of experience* performing benefits administration work (billing, determining eligibility, and enrollment) that includes analyzing issues, identifying discrepancies, and querying systems.

Experience Must Include

• COBRA administration including knowledge of related state and federal requirements.
• Resolving COBRA, billing, and eligibility discrepancies through audits and queries from a human resources information system (HRIS), such as PeopleSoft or Workday.
• Using databases, spreadsheets, and reporting tools to retrieve, audit, and organize information, such as Excel, query/reporting tools, or financial or HR information systems.
• Communication and interpretation skills sufficient to explain complex policies, billing corrections, or eligibility determinations to a variety of audiences in clear and understandable terms.
• Ability to independently manage workload, meet deadlines, and adapt to frequent program, system, or procedural changes.
• Demonstrated respect for diversity and a deep commitment to fostering an inclusive and collaborative work environment.
• A bachelor’s degree in human resources, business administration, or public administration may substitute for one (1) year of experience.

Preferred Qualifications

MMB values diverse perspectives and encourages all qualified candidates to apply, even if they do not meet 100% of the preferred qualifications. Your unique skills and background might be just what we need!

• Experience with Premium Billing processes and adjustments.
• Experience performing COBRA benefits administration.
• Experience with SEMA4 or PeopleSoft products.
• Experience with public sector benefits administration (city, county, state, federal, or Tribal).
• Experience working directly with Benefit Plan Administrators (eg. BCBS, HP, MetLife).
• CEBS or COBRA Certification.

Additional Requirements

It is the policy of Minnesota Management and Budget that a successful candidate must pass all required checks prior to employment which may consist of the below checks:

• SEMA4 records check (applies to current and past state employees only).
• Criminal history check.
• Reference check.
• Social Security and address verification.
• Education verification.
• Conflict of interest review.
• Other legally or internal policy required checks.

A criminal history does not automatically disqualify candidates, and each case will be reviewed individually on a case‑by‑case basis and in alignment with fair and equitable hiring practices.

Minnesota Management & Budget does not participate in E-Verify. Minnesota Management & Budget will not sponsor applicant work visas, including F‑1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

Contact

If you have questions about this position, contact Jake Pleschourt at [e-mail] or 651‑201‑2567.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work.
• Connection with their coworkers and communities.
• Opportunities for personal and professional growth.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low‑cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF.
  • Diabetes care.
  • Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer paid life insurance to provide support for your family in the event of death.
• Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax‑free expense accounts for health, dental, and dependent care.
• Resources that provide support and promote physical, emotional, social, and financial well‑being.

Support To Help You Reach Your Career Goals

• Training, classes, and professional development.
• Tuition reimbursement.
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov).

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance.
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues.
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care.

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651‑259‑3637 or email [e-mail] and let us know the support you need.