Co-op/Intern Application Lifecycle Management

Kinaxis Inc.; Ottawa; Hybrid; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Flexible vacation and Kinaxis Days

Flexible work options

Well-being programs

Mentorship and training

Job summary

Kinaxis Inc. in Ottawa, Ontario, is seeking an Application Lifecycle Management Co-Op/Intern to support governance and integrity of enterprise applications.

The role collaborates with IT and business teams to ensure compliance, data quality, and lifecycle management across the ALM portfolio. You must be enrolled in a relevant program or recently graduated, with experience in business analysis, project management, testing, and/or application support.

Qualifications

• Enrolled in 3rd year or higher or recent graduate in IS/MIS/IT or related program.
• Experience in business analysis, project management, testing, or application support.
• Ability to prioritize tasks and communicate clearly with diverse audiences.
• Analytical thinking and problem-solving with sound judgement.

Responsibilities

• Collaborate with Corporate IT and business users to analyze processes and requirements.
• Complete business criticality scorecards with the business stakeholders.
• Ensure data quality of the application catalogue and provide accurate information to Service Desk and Security teams.
• Identify applications for decommissioning or migration to supported tools.
• Support ALM by assisting in analysis, integration, configuration, and testing.
• Document knowledge-base articles and contribute to ALM improvements.

Skills

Business analysis

Project management

Testing

Application support

Communication

SQL basics

Education

Information Systems / MIS / IT program

Tools

Atlassian Suite

ServiceNow

Salesforce

Eloqua

Netsuite

Job description

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

About the team

Reporting to the Manager, Architecture & Applications, the Application Lifecycle Management Co-Op/Intern, in partnership with their team members within the Application Lifecycle Management (ALM) team, is responsible for all applications lifecycle management, including for those managed by teams outside of Corporate IT.

The Application Lifecycle Management Co-Op/Intern is responsible for ensuring the governance and integrity of our applications is maintained throughout the useful life of each application.

The ALM team serves every area of the business and works across multiple business units and teams to ensure everyone has access to the right application information. In addition to consulting the business to deliver those services, ALM works closely with Finance for vendor management and Strategic Security Compliance and Security Operations for vendor and application security.

Location

You should be located in Eastern OR Atlantic time zone. If in Ottawa or Toronto, you must work from the office at least three days a week.Other Canada Eastern/Atlantic time zone Locations – REMOTE

Term Duration

This is a full-time, 8, or 12-month position, starting January, 2027.

Co-op / Intern Eligibility

This position is open to co-ops and interns. To be eligible, you must be currently enrolled in full-time education or be a recent/upcoming graduate within 12 months of the placement end date.

Compensation range

$19.46 - $28.55 hourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience.

Vacancy Status

This is an existing job vacancy.

What you will do

• Work closely with other Corporate IT teams, IT Business Partners, App Excellence team members and business users to identify and analyze business processes, user and system requirements to complete the Application Lifecycle Management checklist, ensuring applications are compliant
• Complete business criticality scorecards in conjunction with the business
• Responsible for the data quality of the catalogue of all applications, ensuring all who need application help have the right information (e.g. Service Desk, Corporate Services, Security Operations, adjacent teams, etc.)
• For applications identified as having duplicate functionality, work with users of the applications and the ARB to identify which can and will be decommissioned
• For applications identified as being in the queue for decommission, work with users to migrate them to the supported tool
• Follow the application decommission process once tools have no users
• Contribute to business analysis, implementation, integration, configuration, and testing in support of the applications under the ALM purview
• Identify any knowledge based articles that could and should be written for the application, and then do so
• Identify opportunities to mature and improve our Application Lifecycle Management
• May perform additional projects upon request

What we are looking for

• Enrolled in 3rd year or more or recently graduated from Information Systems, MIS, Information Technology, Business Technology management, Software development, or related program.
• Functional/professional experience in business analysis, project management, testing, application support, implementing, and/or configuring applications
• Demonstrates ability to prioritize tasks based on the needs of the business
• A clear, concise, and professional communicator with the ability to present information, knowledge, and content with justification to a variety of audiences
• Analytical and problem solving skills, with the ability to apply sound judgement and think critically Demonstrated ability to identify and evaluate several alternative solutions to meet the business needs

Things that Would Definitely Help

• Experience with design, configuration and/or support of a variety of applications apps such as, desktop applications/tools e.g. Putty, SnagIt, or experience with cloud applications e.g. Atlassian, Microsoft, ServiceNow, Salesforce, Eloqua, SuccessFactors, Gainsight, Netsuite
• Understanding of the Software Development Lifecycle (SDLC) & Agile best practices
• Knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology
• Having a technical background, system/data integration experience, or experience with API development is a plus
• Working knowledge of SQL for querying databases

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.