Co-op Digital Experience

Nova Scotia Power; Halifax; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Networking & Growth

Comprehensive Onboarding

Community Engagement & Giving Back

Meaningful Project Experience

Hands-On Learning & Development

Job summary

Nova Scotia Power is seeking a Digital Experience Co-op in Halifax for Winter 2027. You will support updates and maintenance of the company website using a CMS, ensuring content is accurate and aligned with user needs.

You will work with analytics tools to track performance and contribute to improvement projects. You'll collaborate with marketing, communications, customer experience, and solutions teams to deliver meaningful digital experiences while learning digital analytics, web development,

Qualifications

• Currently enrolled in and have completed at least the second year of a relevant program.
• Interest in digital marketing, customer experience, website management, or digital strategy.
• Experience using CMS and an interest in website analytics tools.
• Comfort with Microsoft 365 applications including Excel, Word, PowerPoint and Teams.
• Ability to organize information, manage priorities, and pay attention to detail.
• Take initiative, work well independently and in a team.

Responsibilities

• Support updates and ongoing maintenance of the company website using a CMS.
• Ensure content is accurate, up to date and aligned with user needs.
• Assist with website reporting and performance tracking for data-informed decisions.
• Conduct website reviews and audits to improve user experience.
• Contribute to website enhancement projects and develop landing pages.
• Research digital experience trends and customer expectations.
• Summarize findings to support continuous improvement initiatives.
• Collaborate with marketing, communications, customer experience and solutions teams.
• Use GA4 and Hotjar to monitor performance and identify opportunities.
• Build strong stakeholder relationships and contribute to a positive team environment.

Skills

Business Admin

Commerce

Communications

Public Relations

Computer Science

UI/UX Design

Web Development

CMS experience

Education

Business Administration

Commerce

Communications

Public Relations

Computer Science

UI/UX Design

Web Development

Tools

Google Analytics GA4

Hotjar

Salesforce (asset)

Microsoft 365

Job description

The Opportunity

Company, Department: Nova Scotia Power, Regulatory Marketing

Location: Lower Water Street, Halifax, Nova Scotia

Type of Employment: Temporary, Full-Time (Winter 2027 Co-op term: January- April 2027)

Closing Date: September 28, 2026

Are you curious about how great websites are built, maintained, and continuously improved?

As a Digital Experience Co-op, you'll gain hands-on experience supporting the digital presence that thousands of customers rely on every day.

Working with our Marketing Digital Experience team during our Co-Op Winter 2027 term, you'll help keep our website current, user-friendly, and engaging while learning how digital content, customer experience, analytics, and web best practices come together to create meaningful online experiences. You'll collaborate with professionals across marketing, communications, customer experience, and customer solutions, giving you exposure to a variety of teams and projects.

This is a great opportunity for students who enjoy a mix of technology, communications, analytics, and creative problem-solving. You'll contribute to real projects, develop practical digital skills, and gain valuable experience that can help launch a career in digital marketing, communications, web development, or customer experience.

What You’ll Do:

• Support updates and ongoing maintenance of the company website using a content management system (CMS).
• Help ensure website content is accurate, up to date, and aligned with user needs.
• Assist with website reporting and performance tracking to support data-informed decisions.
• Conduct website reviews and audits to identify opportunities for improvement and enhance the user experience.
• Contribute to website enhancement projects, including updates to existing pages and development of new landing pages.
• Research digital experience trends, customer expectations, and website best practices.
• Summarize findings and insights that support continuous improvement initiatives.
• Collaborate with teams across marketing, communications, customer experience, and customer solutions to deliver digital projects.
• Use tools such as Google Analytics 4 (GA4) and Hotjar to help monitor website performance and identify opportunities for improvement.
• Build strong working relationships with stakeholders and contribute to a positive team environment.

What You'll Bring:

We're looking for a curious, motivated student who enjoys learning, taking initiative, and bringing fresh perspectives to challenges. You will be a strong candidate if you:

• Are currently enrolled in and have completed at least the second year of a Business Administration, Commerce, Communications, Public Relations, Computer Science, UI/UX Design, Web Development, or related program.
• Have an interest in digital marketing, customer experience, website management, or digital strategy.
• Have experience using content management systems (CMS) and an interest in website analytics tools such as Google Analytics (GA4), Hotjar, or similar platforms.
• Are comfortable using Microsoft 365 applications, including Excel, Word, PowerPoint, and Teams.
• Enjoy organizing information, managing multiple priorities, and paying attention to detail.
• Take initiative, work well independently, and contribute positively as part of a team.
• Communicate effectively and collaborate with a variety of stakeholders and team members.
• Are eager to learn, ask questions, and contribute ideas that improve the digital customer experience.
• Knowledge of the industry sector and Salesforce is considered an asset.

What we offer:

• Networking & Growth: Join a network of current and former co-op students and build connections through biweekly events such as keynote speaker series, coffee chats, volunteer opportunities, and social activities.
• Comprehensive Onboarding: Start your term with confidence through our engaging onboarding program, which includes facilitated group orientation sessions, a Student Handbook, and a Technology Guide designed to set you up for success from day one.
• Community Engagement & Giving Back: Get involved through mentoring opportunities, employee resource groups, volunteer programs, fundraising-matching initiatives, and various committees that support the communities where we live and work.
• Meaningful Project Experience: Contribute to impactful digital initiatives and have the opportunity to bring your ideas forward while helping shape the online experience for Nova Scotia Power customers.
• Hands-On Learning & Development: Gain real-world experience managing and optimizing a customer-facing website while developing skills in digital analytics, customer experience, website enhancement, and digital marketing best practices.

Learn more about our culture & values:

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help Emera to safely deliver cleaner, reliable energy to our customers and we’ll help you become a leader of tomorrow! If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you.

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Diversity, Equity & Inclusion at Emera

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.