CMMS Co-ordinator

City of Greater Sudbury; Greater Sudbury; Hybrid; CAD 169,000 - 199,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

City of Greater Sudbury is seeking a CMMS Specialist to provide functional support and supervision of the CMMS, ensuring data accuracy and guiding system users. The role includes developing training materials, liaising with IT, and driving system upgrades.

The successful candidate will manage CMMS improvements, report on KPIs, and lead training for CGS staff while working in a hybrid on-site environment with duties spanning data management and process optimization.

Qualifications

• University degree in a related discipline from a recognized university with Canadian accreditation.
• College Diploma in a related discipline from a recognized community college with Canadian accreditation.
• Experience: minimum of three (3) years in senior level management of large organizations; two (2) years in a similar function.
• Experience with a Computerized Maintenance Management System (CMMS).

Responsibilities

• Act as the functional expert for the CMMS and develop end user training material and procedures manual.
• Carry out project work in line with the Project Management Plan to deliver on time, budget, and quality.
• Track, document, and report on project information as defined by the Project Management Plan.
• Analyze current business practices and research best practices to improve efficiency and service levels.
• Provide technical guidance to staff on CMMS use and security access.

Skills

CMMS expertise

Data analysis

Training materials

Project coordination

Stakeholder liaison

Reporting

Education

University degree in Business/Computer Science

College Diploma in related discipline

Tools

MS Office

Excel

GIS databases

CMMS software

Job description

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Section: Linear Infrastructure Technical Support Services
Division:Linear Infrastructure Services
Department:Community Infrastructure
Initial Reporting Location: Frobisher Depot

Job Status: Contract Position
Estimated Probable Duration: Up to Eighteen (18) Months
Number of Vacancies:1
Union Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required:No
Range of Pay: Group 12 - $3,714.20 to $4,371.50 bi-weekly (subject to review*)

The start date will follow the selection process.

This position is eligible for hybrid work . Hybrid work arrangements are operational and incumbent based. The successful candidate will be required to work on-site at a City of Greater Sudbury location a minimum of three days per week and must be able to report to a City of Greater Sudbury work location within two hours when required.

Main Function: Provide functional support and supervision of the Computerized Maintenance Management System (CMMS). Responsible to ensure the accuracy of data and guide CMMS users to utilize the system according to established procedures.

Characteristic: Under the general supervision of the Manager of LIS Technical Support Services.

Duties:
1. Act as the functional expert for the CMMS. Develop end user training material and procedures manual. Research functional issues and develop solutions. Liaise with other functional experts to ensure system continuity and provide expertise on system upgrades.
2. In conjunction with the Manager, carry out project work in accordance with expectations of the Project Management Plan to deliver projects on time, on budget and to the required quality standards.
3. Track, document, and report on pertinent project information as defined by the Project Management Plan.
4. Analyze current business practices and research best-practice methodologies that will enhance the efficiency and effectiveness of the Department.
5. Act as a point of contact for technology trouble shooting. Liaise with Information Technology on issues that require escalation.
6. Assist with technology support, including the setup and deployment of tablets for field crews.
7. Ensure the CMMS area is properly staffed to perform the function required. Hire, train, evaluate, and manage the job performance of said staff. Dispense discipline as required.
8. Responsible for the training of CGS staff in the operation of the CMMS.
9. Responsible for security access for end users of the CMMS.
10. Assist in the development, coordination, and implementation of changes to the CMMS.
11. Provide detailed analysis and develop performance metrics to highlight and report on emerging trends.
12. Responsible for the documentation of financial business processes. Lead the development of business cases for CMMS updates, additions, or related acquisitions.
13. Provide records management to ensure all data is accurate, up to date, and readily available.
14. Respond to inquiries from CGS departments, area municipalities, and other government bodies regarding the CMMS policies and procedures.
15. Ensure data and reports comply with all established standards, regulations, and applicable legislation.
16. Provide technical guidance to staff on the use, operation, and input requirements of the CMMS.
17. Review and evaluate recommendations for revisions to/enhancements of the CMMS.
18. Liaise with various departments to communicate pertinent data and information.
19. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
20. Perform other related duties as required.

Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Qualifications

Education and Training:

• University degree in a related discipline (e.g., Business, Computer Science, etc.) from a recognized University with Canadian accreditation.
• Additional education initiatives to update and expand competencies.
• Completion of further courses in the design and use of computer applications is an asset.

Experience:

• Minimum of three (3) years of senior level experience in the management of large, unionized, and highly diversified public or private sector organizations, including two (2) years managing a similar function.
• Experienced with a Computerized Maintenance Management System.

Or

Education and Training:

• College Diploma in a related discipline (e.g., Business, Computer Science, etc.) from a recognized Community College with Canadian accreditation.
• Additional education initiatives to update and expand competencies.
• Completion of further courses in the design and use of computer applications is an asset.

Experience:

• Minimum of five (5) years of senior level experience in the management of large, unionized, and highly diversified public or private sector organizations, including two (2) years managing a similar function.
• Experienced with a Computerized Maintenance Management System.

Knowledge Of:

• Demonstrated expertise in asset and maintenance management.
• Computer proficiency in Microsoft software such as Office and Excel.
• Applicable legislation and related regulations.
• Excellent time management skills, ability to prioritize, work under pressure and to meet multiple deadlines.
• Demonstrated report and presentation skills.
• Enterprise systems for work order management, GIS databases and Asset Management systems.
• Highly developed analytical and problem‑solving skills.
• Best practices within areas of responsibility.

Abilities To:

• To understand and meet the needs of customers.
• Assist in the preparation operating budgets for the Division.
• Prepare an effective Business Plan for the Division.
• Set and achieve high standards for the Division.
• Align systems to facilitate better service for the citizens of CGS.
• Create enthusiasm and motivation for employees within the Division to pursue CGS's targets.
• Create and respond appropriately to a continuous learning environment.
• Balance conflicting demands from stakeholders.
• Anticipate and manage the impact of change on the Division's activities.
• Manage the financial, human, and physical resources of the Division in a collaborative manner.
• Manage conflict; mediate disputes; assist in reaching consensus.
• Respond quickly to emerging opportunities or risks.
• Share power horizontally and vertically.
• Provide a stabilizing influence within the Division.

Personal Suitability:

• Mental and physical fitness to perform essential job functions.

Language:

• Excellent use of English; verbally and in writing.
• French verbal skills an asset.

Other Requirements:

• May require the use of a personal or CGS vehicle on CGS business.
• Must be physically capable of operating a vehicle safely, possess a valid driver's license, have an acceptable driving record, and personal insurance coverage.

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $3,293.50 to $3,877.30 bi-weekly (subject to review*). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

*Subject to review: The group level and salary range are preliminary and will be confirmed following completion of the formal job evaluation review, in accordance with the City's salary administration procedures.

Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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