Club Attendant - Ottawa St. Laurent Centre

goodlifefitness; Ottawa; On-site; CAD 12,000 - 14,000; Full time

Benefits offered by this job

Free fitness membership

Job summary

GoodLife Fitness is hiring a Club Attendant to keep the club clean, safe and member-ready. You will perform readiness duties, maintain facilities, towels, supplies, and report maintenance needs, while delivering friendly service on the workout floor.

The role emphasizes teamwork, initiative, time management and strong communication. A Free Fitness membership is part of the benefits, with opportunities for career growth in a vibrant gym community.

Qualifications

• CPR-A and AED certification required.
• Strong teamwork and cooperation.
• Excellent time management and prioritization.
• Clear communication with Members and Associates.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Proactive, energetic approach to tasks.
• Ability to uphold company culture and standards.
• Customer-focused service on the gym floor.

Responsibilities

• Club Readiness: keep club clean, tidy and member ready; stock supplies and report maintenance.
• Clean equipment, towels handling, and waste disposal.
• Perform pool/whirlpool checks (if applicable) and maintain changing rooms.
• Enhance Member Experience through positive interactions on the workout floor.
• Greet Members, assist with questions, and direct to the right person as needed.

Skills

CPR-A AED

Team Player

Time Management

Communication

Independence

Organizational Skills

Initiative

Company Culture

Customer Service

Job description

CLUB ATTENDANT

Who is a Club Attendant?

The Club Attendant is responsible for providing a clean, safe and friendly in-Club e xperience for all Members .

What will you be doing?

Club Readiness : Ensure the Club is clean, tidy and Member ready at all times through performing the following duties:

• Thoroughly clean all equipment; immediately report any maintenance needs.
• Wash, dry and fold towels to keep up with Member demand.
• Ensure that all consumable supplies are stocked at all times, e.g., paper towels, shampoo/ conditioner etc.
• Empty all garbage cans in the Club.
• Ensure changerooms are maintained, cleaned and ready for Member use
• Maintain surfaces based on seasonal needs
• Unload supplies and stock shelves as required.
• Complete regular Pool/Whirlpool checks (where applicable/as required).
• Maintain tanning room and bed cleanliness; immediately report maintenance needs.
• Perform other cleaning duties as required

Member Experience : In addition to the duties listed above, the Club Attendant is responsible to enhance the Member Experience through positive interactions while on the workout floor

• Acknowledge and greet Members while carrying out duties
• Be Pleasant and Present with every interaction
• Assist members with questions by directing them to the appropriate person as necessary
• Complete any required Learning and attend meetings as required.

Do you have what it takes?

• CPR-A & AED Certification
• Team Contribution : Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
• Action Oriented : Puts a lot of effort into their activities. Motivated and takes on challenges with energy. Takes on opportunities or initiatives eagerly and decisively.
• Time Management : Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
• Approachability : Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener
• Ability to work independently
• Excellent organizational skills
• Ability to take initiative with a sense of urgency
• Ability to fully understand and embrace the company culture
• Communicate effectively and professionally with Associates and Members

What's in it for you

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $17.95. The annual range of expected compensation for the position is $11,600 - $13,600 determined by the expected total number of scheduled hours per year, performance and time in position.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.