Club Attendant - North York Victoria Terrace

GoodLife Fitness; Toronto; On-site; CAD 24,000 - 28,000; Full time

Benefits offered by this job

FREE Fitness membership

Ongoing training and development

Career advancement opportunities

Competitive Total Rewards Package

Job summary

GoodLife Fitness in Toronto is seeking a Club Attendant to uphold a clean, safe and welcoming in-club experience for all Members. You will handle Club Readiness tasks and deliver friendly service on the workout floor.

The role focuses on meticulous cleaning, towel handling, stocking supplies, and ensuring changerooms and equipment are ready for use, while also supporting Member questions and contributing to a positive atmosphere.

Qualifications

• CPR-A & AED Certification is required.
• Team contribution and willingness to help the rest of the team.
• Ability to manage time effectively and prioritize tasks.
• Excellent organizational skills and initiative.
• Effective and professional communication with Associates and Members.

Responsibilities

• Club Readiness: keep the Club clean, tidy and Member-ready at all times; clean equipment and report maintenance needs.
• Wash, dry and fold towels to meet Member demand.
• Stock consumables (paper towels, shampoo/conditioner, etc.) at all times.
• Empty garbage cans and maintain changerooms.
• General cleaning and surface maintenance based on seasonal needs.
• Stock shelves and unload supplies as required.
• Perform regular Pool/Whirlpool checks where applicable.
• Maintain tanning room and bed cleanliness and report issues.
• Assist Members with questions and guide them to the right person.

Skills

CPR-A & AED

Time management

Organizational skills

Initiative

Communication

Independence

Approachability

Job description

Who is a Club Attendant?

The Club Attendant is responsible for providing a clean, safe and friendly in-Club experience for all Members.

CLUB ATTENDANT

Who is a Club Attendant?

The Club Attendant is responsible for providing a clean, safe and friendly in-Club experience for all Members.

What will you be doing?

Club Readiness: Ensure the Club is clean, tidy and Member ready at all times through performing the following duties:

• Thoroughly clean all equipment; immediately report any maintenance needs.
• Wash, dry and fold towels to keep up with Member demand.
• Ensure that all consumable supplies are stocked at all times, e.g., paper towels, shampoo/ conditioner etc.
• Empty all garbage cans in the Club.
• Ensure changerooms are maintained, cleaned and ready for Member use
• Maintain surfaces based on seasonal needs
• Unload supplies and stock shelves as required.
• Complete regular Pool/Whirlpool checks (where applicable/as required).
• Maintain tanning room and bed cleanliness; immediately report maintenance needs.
• Perform other cleaning duties as required

Member Experience:

In addition to the duties listed above, the Club Attendant is responsible to enhance the Member Experience through positive interactions while on the workout floor

• Acknowledge and greet Members while carrying out duties
• Be Pleasant and Present with every interaction
• Assist members with questions by directing them to the appropriate person as necessary
• Complete any required Learning and attend meetings as required.

Do you have what it takes?

• CPR-A & AED Certification
• Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
• Action Oriented: Puts a lot of effort into their activities. Motivated and takes on challenges with energy. Takes on opportunities or initiatives eagerly and decisively.
• Time Management: Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
• Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener
• Ability to work independently
• Excellent organizational skills
• Ability to take initiative with a sense of urgency
• Ability to fully understand and embrace the company culture
• Communicate effectively and professionally with Associates and Members

What's In It For You

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $17.95. The annual range of expected compensation for the position is $24,200 - $28,400 determined by the expected total number of scheduled hours per year, performance and time in position.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.