Club Attendant - Calgary Stephen Avenue

goodlifefitness; Calgary; On-site; CAD 9,700 - 12,000; Full time

Benefits offered by this job

Ongoing training and development

Career advancement opportunities

Competitive total rewards package

FREE fitness membership

Fun and energetic atmosphere

Job summary

GoodLife Fitness in Calgary is seeking a Club Attendant to help maintain a clean, safe and friendly in-club experience for members. You will handle daily cleaning, towel service, stocking supplies and assist members on the gym floor.

Key duties include equipment cleaning, locker room maintenance, pool/whirlpool checks where applicable, and providing outstanding member interactions. This role offers an energetic team environment with opportunities for training and growth.

Qualifications

• CPR-A & AED certification is required.
• Able to work independently and contribute to the team.
• Strong organizational skills with the ability to manage time.
• Must take initiative and act with urgency.
• Communicate effectively with associates and members.
• Provide courteous customer service and support on the gym floor.
• Be approachable and friendly in all interactions.
• Support a positive club culture and cooperate with others.

Responsibilities

• Clean all equipment thoroughly and report maintenance needs.
• Wash, dry and fold towels to meet member demand.
• Stock consumables (paper towels, shampoo, etc.) at all times.
• Empty all garbage and maintain changerooms.
• Stock shelves and unload supplies as needed.
• Perform regular pool/whirlpool checks where applicable.
• Maintain tanning room cleanliness and report issues.
• Perform other cleaning duties as required.
• Greet and assist Members to enhance their experience on the workout floor.

Skills

CPR-A & AED Certification

Independent worker

Organizational skills

Initiative

Effective communication

Customer service

Approachability

Team collaboration

Job description

CLUB ATTENDANT

Who is a Club Attendant?

The Club Attendant is responsible for providing a clean, safe and friendly in-Club e xperience for all Members .

What will you be doing?

Club Readiness : Ensure the Club is clean, tidy and Member ready at all times through performing the following duties:

• Thoroughly clean all equipment; immediately report any maintenance needs.


• Wash, dry and fold towels to keep up with Member demand.


• Ensure that all consumable supplies are stocked at all times, e.g., paper towels, shampoo/ conditioner etc.


• Empty all garbage cans in the Club.


• Ensure changerooms are maintained, cleaned and ready for Member use


• Maintain surfaces based on seasonal needs


• Unload supplies and stock shelves as required.


• Complete regular Pool/Whirlpool checks (where applicable/as required).


• Maintain tanning room and bed cleanliness; immediately report maintenance needs.


• Perform other cleaning duties as required

Member Experience : In addition to the duties listed above, the Club Attendant is responsible to enhance the Member Experience through positive interactions while on the workout floor

• Acknowledge and greet Members while carrying out duties


• Be Pleasant and Present with every interaction


• Assist members with questions by directing them to the appropriate person as necessary


• Complete any required Learning and attend meetings as required.

Do you have what it takes?

CPR-A & AED Certification

Team Contribution : Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.

Action Oriented : Puts a lot of effort into their activities. Motivated and takes on challenges with energy. Takes on opportunities or initiatives eagerly and decisively.

Time Management : Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.

Approachability : Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener

Ability to work independently

Excellent organizational skills

Ability to take initiative with a sense of urgency

Ability to fully understand and embrace the company culture

Communicate effectively and professionally with Associates and Members

What's in it for you

• Ongoing training and development to ensure a long and successful career path


• Career advancement opportunities


• Competitive Total Rewards Package


• FREE Fitness membership


• Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $15.00. The annual range of expected compensation for the position is $9,700 - $11,700 determined by the expected total number of scheduled hours per year, performance and time in position.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.