Cloud Systems Engineer (Azure / M365)

RESITEK; Montreal; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading managed services provider is looking for a Cloud Systems Engineer (Azure / M365) in Montreal. This critical role involves cloud migrations, managing Azure environments, and optimizing Microsoft 365 services. Candidates should possess expert-level skills in cloud technologies and have a proven track record in IT systems engineering. This position requires autonomy and the ability to execute strategic initiatives effectively, advancing the organization's cloud infrastructure and security practices.

Benefits

Dental care

Extended health care

Vision care

Qualifications

• Minimum 5 years of hands-on experience in IT systems engineering.
• Fluency in English; proficiency in French is advantageous.
• Strong understanding of network protocols and troubleshooting.

Responsibilities

• Perform detailed assessments and design tailored Azure migration plans.
• Execute migrations ensuring compatibility and minimize downtime.
• Provide Level 3 support for complex issues.

Skills

Analytical skills

Problem-solving abilities

Communication skills

Job description

Direct message the job poster from RESITEK

Director of Operations at RESITEK | | Empowering Small Businesses with Reliable, No-B.S. Managed IT Solutions

CLOUD SYSTEMS ENGINEER (AZURE / M365)

We are seeking an experienced IT professional to join our team as a Cloud Systems Engineer (Azure / M365). This role is critical to driving successful cloud migrations, delivering robust virtual desktop solutions, and optimizing our Microsoft 365 services. Reporting to the IT Manager, the ideal candidate will take ownership of complex technical tasks, serve as a trusted escalation point, and contribute innovative ideas to improve workflows and processes across the organization.

Interested candidates are asked to send a cover letter and CV to [emailprotected] . The cover letter should include a detailed description of projects and experience, particularly focusing on a project where they successfully migrated an on-premises infrastructure to Microsoft Azure. Candidates should articulate the goals of the migration, such as enhancing scalability, improving security, or reducing costs, and explain how these aligned with business objectives. Additionally, the cover letter should outline their planning process, detailing how they assessed the existing environment, identified potential challenges, and developed a strategic roadmap for the migration, as well as steps taken to ensure minimal downtime, address compatibility issues, and optimize performance post-migration. This will provide insight into their ability to translate complex technical knowledge into tangible, business-driven outcomes.

The selected candidate will be expected to analyze various Azure environments and identify weaknesses or areas of improvement autonomously, with minimal supervision. They will play a pivotal role in ensuring that the organization's cloud infrastructure is not only secure and efficient but also continually optimized to meet evolving business needs.

This role is not suited for individuals who require onboarding or close guidance. We are specifically looking for someone who can operate autonomously, demonstrating both efficiency and expertise from day one.

Key Responsibilities

1. Azure Cloud Solutions

• Perform detailed assessments of clients' current on-premises infrastructure to design tailored Azure migration plans.
• Execute the migration of servers and applications to Azure with minimal downtime, ensuring compatibility and scalability.
• Deploy, configure, and maintain Azure Virtual Desktops, optimizing their performance and ensuring security best practices.
• Proactively monitor Azure environments, resolve performance bottlenecks, and implement improvements.
• Leverage Microsoft Azure for cloud services, including virtual machines, databases, and storage solutions, to support diverse business needs.
• Conduct in-depth research and provide recommendations on standards, products, and services to optimize operations.
• Deliver high-availability operational support and automate processes to enhance efficiency and scalability.
• Serve as a subject matter expert (SME), collaborating with management, developers, architects, and business analysts to ensure alignment with defined strategies and best practices.
• Make complex technical recommendations confidently, fostering collaboration and engaging in constructive discussions to drive decision-making.
• Act as an escalation point for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and other connected platforms.
• Conduct seamless migrations of client data and services to Microsoft 365, ensuring compliance with industry standards and organizational requirements.
• Manage Teams Phone integrations, overseeing configurations, number porting, and testing to ensure reliable communication solutions for clients.
• Continuously evaluate the utilization of Microsoft 365 services to suggest enhancements and resolve issues promptly.

3. Process Improvement & Innovation

• Analyze current workflows and systems, identifying inefficiencies and areas for improvement.
• Research and propose innovative tools, platforms, or methodologies to enhance operational efficiency, reduce costs, or improve client outcomes.
• Leverage insights and strategies learned from previous roles to introduce new practices or technologies that align with business goals.

4. Technical Leadership

• Provide Level 3 support by acting as an escalation point for complex issues that Level 2 technicians cannot resolve.
• Conduct root cause analyses for recurring technical issues, proposing and implementing long-term solutions.
• Develop documentation and technical guides to support troubleshooting and empower the team with knowledge.
• Participate in project-specific client meetings to present migration plans, progress updates, and post-implementation reviews.
• Foster a collaborative environment within the team by sharing technical insights and mentoring junior staff.
• Apply robust security practices to safeguard cloud infrastructure, access controls, and proactive threat mitigation strategies, utilizing Coro (which we currently use) and other security-related platforms where required.
• Continuously assess the current infrastructure to identify vulnerabilities, recommend enhancements, and implement improvements as part of a continuous improvement program.
• Identify, deploy, and maintain cloud security tools and controls, extending enterprise security tools to the cloud while incorporating advanced threat intelligence.
• Conduct security assessments of both existing and proposed cloud services to ensure robust protection.
• Lead efforts to identify, assess, and mitigate cybersecurity risks specific to cloud services.
• Develop and enforce cloud security policies, procedures, and standards, including business continuity and regulatory compliance requirements, ensuring enterprise-wide awareness.
• Ensure cloud security requirements are integrated into project plans and workflows.
• Design and implement auditing, assessment, and testing protocols for security controls, including third-party services, to maintain a secure cloud environment.

Technical Skills

• Azure Expertise : Proven track record of migrating on-premises infrastructure to Azure and deploying Azure Virtual Desktops.
• Microsoft 365 Knowledge : In-depth experience with Exchange Online, SharePoint Online, Teams, and other M365 services.
• Teams Phones : Demonstrated ability to manage Teams Phone configurations and integrations.
• Networking : Strong understanding of network protocols and advanced troubleshooting.BONUS : strong knowledge of networking hardware such as routers, firewalls, switches, vLans, etc.

Experience

• Minimum 5 years of hands-on experience in IT systems engineering, infrastructure management, or a similar role.
• Exposure to Managed Services Provider (MSP) environments is a plus.

Conditions

• 100% remote work environment
• Benefits : Dental care, extended health care, vision care
• Fluency in English is required.
• Proficiency in French is highly desirable and considered a major advantage.

Professional Attributes

• Strong analytical skills with the ability to assess processes and recommend improvements.
• Exceptional problem-solving abilities and attention to detail.
• Effective communication and collaboration skills with both team members and clients.

Why Work with Us?

• Be part of a forward-thinking MSP with opportunities to work on cutting-edge technologies.
• Collaborate with a team that values innovation, learning, and growth.
• Competitive salary and benefits package tailored to your expertise.

If you’re available and interested in this role, please send your CV and cover letter to [emailprotected] .

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

IT Services and IT Consulting

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