Cloud Solutions Analyst

Canadian Cancer Society; Victoria; Hybrid; CAD 70,000 - 81,000; Full time

Benefits offered by this job

Paid parental leave

Family sick time

Health insurance

Job summary

Canadian Cancer Society is seeking a Cloud Solutions Analyst to support and engineer CCS’s Microsoft 365 and Azure environments. You will help enhance cloud-based collaboration, automation, and AI-enabled solutions across Power Platform and Copilot tools.

The role focuses on automation governance, secure configurations, and high-availability services. A strong background in Azure, SharePoint, Teams, and Power Platform is essential for success.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, a related field, or an equivalent combination of education, certifications, and experience.
• Minimum 3 years of hands-on experience administering Microsoft 365 environments, including SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, and related services.
• Strong hands-on experience with workflow automation and process automation solutions (Power Automate preferred).
• Experience with Azure services and Microsoft Entra ID (Azure Active Directory).
• Experience creating or supporting AI agents, chatbots, or automation solutions.
• Understanding of automation concepts, low-code/no-code development, cloud security, and Zero Trust.

Responsibilities

• Administer Azure cloud services and infrastructure, including identity, access, and security controls.
• Develop, implement, and support Microsoft Teams and SharePoint team sites.
• Configure and support SaaS platforms, including tenant configuration and access controls.
• Design, build, and maintain workflow automations using Power Automate.
• Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook, and third-party systems.
• Build and enhance Power Apps for internal teams.
• Assist with testing, deployment, and lifecycle management of automation solutions.
• Provide technical support for Microsoft core apps and cloud services.
• Analyze and resolve issues related to SharePoint Online, OneDrive, Exchange Online, Teams, Forms, Power Apps, Power Automate, Power BI, and Dynamics.

Skills

Azure cloud services

Power Automate

Power Apps

Copilot Studio

SharePoint Online

Microsoft Teams

OneDrive

Microsoft 365

Automation governance

AI technologies

Education

Bachelor's degree in Computer Science or related field

Tools

Power Automate

Power Apps

Copilot Studio

Azure

SharePoint Online

Teams

OneDrive

Azure Active Directory

Job description

Job Title:

Cloud Solutions Analyst

Vacancies:

This posting is for (1) current vacancy

Location:

Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC| Prince George, BC (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model:

Hybrid Work Model

Salary Band:

6 ($70,000 - $81,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer - and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

Reporting to the Manager, Cloud Solutions, the Cloud Solutions Analyst provides operational support, planning, and engineering for CCS’s Microsoft 365 and Azure cloud environments. This role supports and enhances cloud-based collaboration, automation, and AI-driven solutions by leveraging Microsoft 365, Azure, Power Platform, and Copilot technologies. The analyst contributes to continuous improvement through automation, low-code solutions, and responsible adoption of AI tools to improve efficiency, reliability, and user experience.

What You’ll Be Doing

• Administer Azure cloud services and infrastructure, including identity, access, and security controls
• Develop, implement, and support organizational Microsoft Teams and SharePoint team sites
• Configure and support selected SaaS platforms, including tenant configuration, integrations, access controls, and ongoing operational support
• Design, build, and maintain workflow automations using tools such as Power Automate to streamline business processes and reduce manual effort
• Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook, and third-party systems where applicable
• Build and enhance Power Apps (Canvas and basic Model Driven) solutions for internal teams
• Apply best practices for automation governance, error handling, documentation, and performance optimization
• Assist with testing, deployment, and lifecycle management of automation solutions
• Support adoption of Microsoft Copilot across Microsoft 365 applications (SharePoint, Teams, Outlook, Word, Excel, etc.)
• Assist in creating, configuring, and maintaining Copilot Studio agents, including knowledge source configuration, topic design and conversation flows, basic integrations and troubleshooting
• Demonstrate basic AI and Agentic AI knowledge, including promoting best practices, responsible AI principles, data privacy and security considerations
• Collaborate with stakeholders to identify safe and valuable AI use cases
• Support documentation and user guidance for Copilot and AI-enabled tools
• Provide technical support for Microsoft core business applications and cloud services
• Analyze and resolve user issues related to: SharePoint Online, OneDrive, Exchange Online, Microsoft Teams, Microsoft Forms, Power Apps, Power Automate, Power BI, Microsoft Dynamics and other Microsoft services
• Resolve assigned incidents, service requests, and change requests; act as an escalation point for complex Microsoft 365 issues
• Proactively monitor systems, identify issues, and troubleshoot in a timely manner
• Adhere to technical standards, policies, best practices, and organizational change management processes
• Identify technology enhancements that improve system reliability, security, and user experience
• Create and maintain clear, concise technical and end user documentation for automation, AI, and cloud solutions
• Provide advice, knowledge sharing, and informal training to peers on Microsoft 365, Power Platform, and Copilot tools
• Contribute to cloud, automation, and other AI-related projects as part of the broader Digital Strategy and Technology business unit
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
• Other duties as assigned

Qualifications

• Bachelor's degree in Computer Science, Information Technology, a related field, or an equivalent combination of education, certifications, and experience.
• Minimum 3 years of hands-on experience administering Microsoft 365 environments, including SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, and related services.
• Strong hands-on experience with:
• Workflow automation and process automation solutions (Power Automate preferred; equivalent enterprise automation platforms will be considered)
• Azure services and Microsoft Entra ID (Azure Active Directory)
• Cloud and SaaS platform administration
• PowerShell scripting (basic to intermediate)
• Experience with AI technologies such as Microsoft Copilot, Copilot Studio, ChatGPT, Claude, or similar platforms.
• Experience creating, configuring, or supporting AI agents, chatbots, automated workflows, or similar automation solutions.
• Understanding of:
• Automation concepts and workflow design
• Low-code/no-code development principles
• Cloud security, identity and access management, and Zero Trust architecture
• Generative AI and AI technologies in enterprise environments
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to gather business requirements and translate them into practical technical solutions.
• Strong organizational and time management skills.
• Demonstrated curiosity and commitment to continuous learning, particularly in AI, automation, and emerging technologies.
• Ability to work independently and manage multiple priorities as part of a small, highly collaborative team.
• Familiarity with PCI compliance concepts is considered an asset.
• Bilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regions.
• Others may apply

What You Can Expect From Us

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits and a fulfilling work environment where your efforts make a meaningful impact daily.

• paid parental leave
• family sick time
• health insurance

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

Other Information

CCS is dedicated to employment equity and encourages applications from all qualified candidates . In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process . We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [e-mail] . For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy.