cloud operations manager

Coextro; Mississauga; On-site; CAD 70,000 - 80,000; Full time

Job summary

An innovative Internet Service Provider is on the lookout for an enthusiastic Infrastructure Operations Manager to join their dynamic team. This role offers the opportunity to lead network operations and manage system builds, making a significant impact on network performance. The ideal candidate will possess a strong passion for technology, exceptional problem-solving skills, and the ability to manage multiple projects effectively. With a focus on enhancing network stability and efficiency, this position promises a rewarding career path in a collaborative environment. If you are eager to contribute to an exciting field and drive impactful changes, this opportunity is perfect for you.

Qualifications

• Experience in technical operations or supervisory roles within telecommunications or ISP industries.
• Strong passion for technology and continuous learning.

Responsibilities

• Lead network operations and manage system builds.
• Oversee key projects and support core and distribution networks.
• Supervise field services and technical support teams.

Skills

Technical Operations Experience

Cisco Networking

Problem-Solving Skills

Communication Skills

Linux

Windows

VoIP Systems

Monitoring Software (Zabbix, PRTG)

Education

Experience in Telecommunications or ISP

Tools

Juniper Firewalls

FreeBSD

Sandvine ActiveLogic

Ubiquiti Equipment

Job description

Infrastructure Operations Manager

Posted on April 30, 2025, by Coextro

Job Description

We are a dynamic and growing Internet Service Provider seeking an enthusiastic and driven Infrastructure Operations Manager to join our team. This role is ideal for someone passionate about technology and eager to make a significant impact on network operations and system builds.

The successful candidate will lead network operations, manage system builds, oversee key projects, and support core and distribution networks. Responsibilities include supervising field services and technical support teams, improving network performance, stability, and efficiency, and ensuring high-quality network infrastructure management.

Key Responsibilities:

1. Operate and support core and distribution networks, servers, and equipment.
2. Monitor tickets and infrastructure alerts, including after hours.
3. Develop strategies to enhance network stability, reduce costs, and improve performance.
4. Maintain documentation related to network operations and system processes.
5. Lead network projects, ensuring timely completion and quality standards.
6. Oversee system builds, upgrades, and technology implementations.
7. Manage inventory for networking equipment and spare parts.
8. Support and guide field services and technical support teams.
9. Review and manage support tickets for timely resolution.
10. Be available for support via phone, email, and messaging platforms.
11. Serve as escalation point for network and installation issues.
12. Contribute to staff training and professional development.
13. Conduct inspections to ensure quality standards are met.
14. Train technicians on new equipment and procedures.
15. Manage time effectively across multiple projects and tasks.

Qualifications:

• Experience in technical operations or supervisory roles within telecommunications or ISP industries.
• Strong passion for technology and continuous learning.
• Ability to contribute innovative ideas for environment improvement.
• Solid understanding of core and distribution networks and related technologies.
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills and ability to handle escalations.
• Flexibility to work after hours as needed.
• Valid driver’s license and ability to perform fieldwork.
• Experience with Cisco networking, Juniper firewalls, Linux, Windows, FreeBSD, monitoring software (Zabbix, PRTG), Sandvine ActiveLogic, VoIP systems, and Ubiquiti equipment.

Work Details

• Location: Mississauga, ON
• Workplace: On-site
• Salary: $70,000 - $80,000 annually
• Terms: Full-time
• Start: As soon as possible
• Vacancies: 1

For the full job posting, visit indeed.com. Please note, this posting is provided by a partner site.