Cloud Automation & AI Architect at OpenText

OpenText; Southwestern Ontario; On-site; CAD 98,000 - 147,000; Full time

Job summary

OpenText is seeking a Lead Automation Architect to define the technical foundation of an enterprise automation program. You will design patterns and frameworks to enable teams to build automation once and scale across platforms and services.

The role emphasizes collaboration with SRE, platform development, security, and product teams to ensure reliable, secure, and production‑ready automations across hybrid environments.

Qualifications

• 7+ years of experience in platform engineering, infrastructure development, SRE, or automation‑centric roles.
• Proven experience designing and implementing automation at scale in enterprise environments.
• Hands‑on expertise with Terraform, CloudFormation, ARM, Ansible, Puppet, Chef, Python, PowerShell, Bash, GitLab CI/CD.
• Strong understanding of SRE fundamentals and production operations.
• Ability to operate independently on complex technical problems and influence across teams.
• Experience defining automation standards/frameworks for multi‑team, hybrid and multi‑cloud environments.
• Exposure to operational intelligence, analytics‑driven automation, or AIOps concepts.

Responsibilities

• Define and own the technical architecture for the enterprise automation program.
• Design scalable automation solutions for provisioning, configuration management, patching, lifecycle operations, observability, and remediation.
• Establish and maintain automation standards, including development, reusability, logging, metrics, and lifecycle governance.
• Serve as a design authority for complex automation initiatives and ensure alignment with architectural standards.
• Partner with SRE, platform development, security, and product teams to ensure reliability and production‑readiness.
• Define and enforce repository standards, including structure, branching, release strategies, and access controls.
• Contribute to automation enablement through reference architectures, templates, and technical documentation.

Skills

Automation at scale

SRE fundamentals

Platform engineering

CI/CD tooling

Scripting (Python, Bash, PowerShell)

AI-assisted workflows

Independent problem solving

Tools

Terraform

CloudFormation

ARM

Ansible

Puppet

Chef

GitLab CI/CD

Python

PowerShell

Bash

Job description

This Full time on site position offers great opportunities for career growth. OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Lead Automation Architect, you will establish the technical foundation of this initiative designing architectures, frameworks, and reusable patterns that empower teams to build automation once and scale it across multiple platforms and services. You will champion best practices that not only streamline operations but also accelerate delivery and improve overall service resilience. We are looking for a strategic, automation-driven technical leader who thrives on defining standards and collaborating across functions to deliver highly reliable, scalable services for OpenText’s enterprise cloud platforms. In this role, you will be a driving force behind a new enterprise-wide automation program aimed at reducing operational toil, enhancing system reliability, and enabling intelligent, scalable IT operations. This is a senior individual contributor role with strong technical leadership influence, ideal for someone who enjoys working at the intersection of platform development, SRE, and automation strategy. You’ll have the opportunity to make a visible, organization-wide impact by shaping how automation is adopted and scaled across diverse teams and environments.

WHAT THE ROLE OFFERS

• Define and own the technical architecture for the enterprise automation program, including tooling, frameworks, and integration patterns.
• Design scalable automation solutions supporting platform and infrastructure use cases such as provisioning, configuration management, patching, lifecycle operations, observability, and remediation.
• Establish and maintain automation standards, including: Development and coding standards Reusability and modular design patterns Logging, metrics, and observability requirements Lifecycle management, versioning, and repository standards
• Serve as a design authority for complex or high‑impact automation initiatives, reviewing solution designs and ensuring alignment with architectural standards.
• Partner with SRE, platform development, security, and product teams to ensure automations are reliable, secure, and production‑ready.
• Define and enforce repository standards, including structure, branching and release strategies, documentation requirements, access controls, and lifecycle governance to ensure automation assets are secure, maintainable, discoverable, and reusable at scale.
• Contribute to automation enablement through reference architectures, design templates, technical documentation, and knowledge sharing across teams.

WHAT YOU NEED TO SUCCEED

• 7+ years of experience in platform engineering, infrastructure development, SRE, or automation‑centric roles.
• Proven experience designing and implementing automation at scale in enterprise environments.
• Hands‑on expertise with automation technologies such as: Infrastructure as Code (e.g., Terraform, CloudFormation, ARM) Configuration management and orchestration tools (e.g., Ansible, Puppet, Chef) Scripting languages (e.g., Python, PowerShell, Bash) Source control and CI/CD platforms (e.g., GitLab and GitLab CI/CD) Agentic and workflow‑driven automation, including event‑driven or AI‑assisted workflows
• Strong understanding of SRE fundamentals and production operations, including reliability and resilience, observability capabilities, and service delivery through automated deployment and runtime operations.
• Ability to operate independently on complex technical problems and influence across teams without direct authority.
• Experience defining automation standards or frameworks adopted by multiple teams and supporting on‑premises and cloud environments, including hybrid and multi‑cloud platforms.
• Exposure to operational intelligence, analytics‑driven automation, or AIOps concepts.

One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in ourEqual Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR.

Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation:

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $98,080-147,120; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure:

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.