Cloud & AI Operations Analyst (Winter 2027)

Sun Life Financial; Toronto; Hybrid; CAD 32,000 - 52,000; Part time

Job summary

Sun Life Financial is offering a student internship as a Cloud Infrastructure Analyst in Toronto, focused on AI Operations. You will work with senior engineers to enable cloud AI services, implement IaC, and contribute to automation, CI/CD, and platform reliability in production environments.

You will learn to support AWS based platforms, collaborate across Cloud, Security, and Data Science teams, and gain hands‑on experience with modern DevOps practices in a hybrid work setting.

Qualifications

• Strong communication and collaboration skills.
• Insatiable curiosity and eagerness to learn and apply new technologies.
• Strong analytical and problem‑solving abilities; comfortable breaking down problems and asking questions.
• Ability to take initiative and follow through on assigned tasks; work independently and in a team.

Responsibilities

• Assist with enabling and supporting cloud based AI services and solutions (e.g., AWS based platforms and tooling).
• Support infrastructure provisioning using Infrastructure as Code (CloudFormation and/or Terraform).
• Help implement and improve automation, CI/CD pipelines, and operational workflows.
• Assist with onboarding and supporting teams using shared AI and analytics platforms.
• Contribute to documentation, runbooks, and knowledge base articles.
• Participate in Agile ceremonies and collaborate with engineers, architects, and platform partners.
• Learn how enterprise AI and analytics platforms are designed, deployed, and supported in production environments.
• Observe and assist with operational support activities (monitoring, incident follow‑ups, KTLO tasks).
• Identify opportunities for process improvements and suggest practical, innovative solutions.
• Collaborate with Cloud, Security, Architecture, Data Science, and Analytics teams to deliver platform capabilities.
• Learn and apply automation‑first and DevOps practices to improve reliability and operational efficiency.
• Assist with supporting enterprise AI and analytics platforms such as AWS SageMaker, Snowflake, and related technologies

Skills

Cloud platforms

Automation & DevOps

Communication

Curiosity & learning

Team collaboration

Tools

AWS

Terraform

CloudFormation

Python

Bash

PowerShell

Git

Snowflake

SageMaker

Job description

Sun Life Financial is offering a student internship as a Cloud Infrastructure Analyst in Toronto, focused on AI Operations. You will work with senior engineers to enable cloud AI services, implement IaC, and contribute to automation, CI/CD, and platform reliability in production environments.

You will learn to support AWS based platforms, collaborate across Cloud, Security, and Data Science teams, and gain hands‑on experience with modern DevOps practices in a hybrid work setting.