cloud administrator

Svab Insurance Inc.; Vaughan; Hybrid; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Job summary

Svab Insurance Inc. in Thornhill, ON is seeking a capable Administrator to support client communications, handle records, and assist with claims adjudication.

This role offers hybrid work and opportunities for professional growth within a well-established brokerage with 30+ years of experience. The ideal candidate has at least three years of administrative experience, strong written and verbal communication, and proficiency in Microsoft Office.

Qualifications

• Minimum 3 years of administrative experience.
• Group Insurance Industry experience an asset.
• Ability to work in a hybrid work environment.
• Exceptional written and verbal communication skills.
• Demonstrated commitment to customer service excellence.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail with excellent organizational and documentation skills.
• Self-motivated and able to work both independently and collaboratively within a team.

Responsibilities

• Handle client inquiries via phone, email, and written correspondence in a professional and timely manner.
• Maintain and update client records with accuracy.
• Submit client claims and review member-submitted claims for adjudication.
• Enroll, terminate, and update member records on various insurance carrier systems.
• Provide administrative and service support to clients.
• Prepare presentations, spreadsheets, correspondence, bulletins, and reports accurately and within required timelines.
• Prospect for new opportunities when time permits.
• Assist with marketing initiatives, including newsletter development and distribution.
• Support other administrative functions as required.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Proactive

Tools

Microsoft Office

Job description

Administrator

Svab Insurance Inc. is a well-established Insurance Brokerage firm located in Thornhill, ON with over 30 years of experience delivering exceptional customer service while continuously working toward growth.

Job Overview

We are currently seeking an Administrator to join our team, with opportunity for professional growth within the organization.

Responsibilities

• Handle client inquiries via phone, email, and written correspondence in a professional and timely manner
• Maintain and update client records with accuracy
• Submit client claims and review member-submitted claims for adjudication
• Enroll, terminate, and update member records on various insurance carrier systems
• Provide administrative and service support to clients
• Prepare presentations, spreadsheets, correspondence, bulletins, and reports accurately and within required timelines
• Prospect for new opportunities when time permits
• Assist with marketing initiatives, including newsletter development and distribution
• Support other administrative functions as required

Requirements

• Minimum 3 years of administrative experience
• Group Insurance Industry experience an asset
• Ability to work in a hybrid work environment
• Exceptional written and verbal communication skills, with the ability to interact professionally at all organizational levels
• Demonstrated commitment to customer service excellence
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort working in an Office 365 environment
• Strong attention to detail with excellent organizational and documentation skills
• Self-motivated and able to work both independently and collaboratively within a team
• Ability to multitask effectively under pressure and with minimal supervision
• Strong planning, organizational, and time-management skills
• Proactive, takes initiative, and anticipates business needs

Benefits

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Pay: $50,000.00-$70,000.00 per year

Work Location: Hybrid remote in Thornhill, ON L3T 5W4

Location Thornhill, ON

Work location On site

Salary $ 50,000 to $ 70,000 YEAR annually

Terms of employment Full time

Starts as soon as possible

vacancies 1 vacancy

Only candidates selected for an interview will be contacted.