Clinical Unit Clerk – Patient Records & Admin Support

Waypoint Centre for Mental Health Care; Penetanguishene; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

6% in lieu of vacation

14% in lieu of benefits

EFAP

Job summary

The Waypoint Centre for Mental Health Care in Ontario is seeking a temporary full-time Unit Clerk to support the Horizon Inpatient Unit and clinical staff. This role focuses on maintaining patient records, handling communications, coordinating appointments, and assisting with daily administrative tasks.

Ideal candidates will have medical terminology knowledge, strong organizational and communication skills, and the ability to work independently in a fast-paced hospital environment.

Qualifications

• Knowledge of admission/transfer/discharge criteria and procedures.
• Results oriented work ethic to work independently.
• Demonstrated leadership, conflict resolution, interpersonal and organizational skills.
• Proven written and verbal communication skills.
• Ability to adapt readily to change and maintain a positive attitude.
• Models Waypoint Values: Caring, Respect, Accountability, Innovation.

Responsibilities

• Ensure filing and integrity of patient/client records; reconcile admission/discharge files and liaise with Clinical Information Services.
• Prepare legal certificates and notices, and monitor Mental Health Act forms; forward packages to the legally responsible person.
• Provide clerical support to staff and patients, maintain timelines, handling mail, photocopying, faxing, and supplies.
• Monitor census information and contribute to admission processes, recording accurate data in systems.
• Provide general support to the Clinical Manager, scheduling, payroll, and data gathering for statistics.
• Serve as first point of contact for the Program; greet visitors and provide routine information.
• Arrange/coordinate patient appointments and prepare necessary documents for tests and consultations.
• Provide typing services and assist with program-related documents and lists.
• Participate in program or hospital projects as requested.
• Management may assign additional duties or alternate work locations as needed.

Skills

Medical Terminology

Record Keeping

Communication

Organizational Skills

Bilingual EN/FR

Education

Medical Terminology course

Job description

The Waypoint Centre for Mental Health Care in Ontario is seeking a temporary full-time Unit Clerk to support the Horizon Inpatient Unit and clinical staff. This role focuses on maintaining patient records, handling communications, coordinating appointments, and assisting with daily administrative tasks.

Ideal candidates will have medical terminology knowledge, strong organizational and communication skills, and the ability to work independently in a fast-paced hospital environment.