Clinical Team Leader - Crisis Services

Shared Health-Soins Communs; Winnipeg; On-site; CAD 105,000 - 132,000; Full time

Job summary

Shared Health’s Crisis Response Services in Winnipeg seeks a leader to oversee Mobile Crisis, Walk-In Crisis Services and Crisis Stabilization Unit, ensuring safe, high-quality care across shifts. Under general supervision, you'll provide clinical leadership, coordinate interventions, supervise staff, and foster multi-disciplinary collaboration while advancing education and research initiatives.

This term position requires regulatory compliance, bilingual capability preferred, and a commitment

Qualifications

• Post-secondary degree required in a health discipline (BSW, BScPN, BN, RN, RPN, OT or related health degree).
• Master’s degree preferred.
• Eligibility for registration in area of professional practice required.
• Valid driver’s license and access to a vehicle.

Responsibilities

• Oversee day-to-day operations of Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit.
• Provide Clinical Leadership and Coordination.
• Provide Clinical Therapeutic Interventions.
• Clinical Supervision and Collaboration.
• Clinical On-Call.
• Information Management/Research.
• Program Development and Practice Standards.

Skills

Crisis Intervention

Suicide Intervention

Mental Health Assessment

Evidence-Based Practice

Co-Occurring Disorders

Independent Work

Legislation Knowledge

Education

Bachelor's degree in health

Master's degree preferred

Job description

Requisition ID: 412006Position Number: 20090226Posting End Date: October 12, 2026City: WinnipegEmployer: Shared HealthSite: Shared Health - 817 Bannatyne AveDepartment / Unit: Crisis Response ServicesJob Stream: ClinicalUnion: MAHCPAnticipated Start Date - End Date: 10/23/2026 - 10/25/2027Reason for Term: Other LeaveFTE: 0.70Anticipated Shift: Days;Evenings;Weekends;Standby coverage as required, On CallWork Arrangement: In PersonDaily Hours Worked: 8.00Annual Base Hours: 2080Salary: $50.535 , $52.986 , $55.556 , $58.251 , $61.068 , $63.515Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.Position OverviewThe Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities.The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a constellation of walk-in, mobile and scheduled crisis response services. Once complete, this new service will offer mental health crisis services seven days a week, 24 hours a day. The Centre will include a multi-disciplinary team of psychiatrists, nurses, social workers along with other clinicians and support workers with expertise in mental health as well as an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization is a separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each year.Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit including:

• Clinical Leadership and Coordination.
• Clinical Therapeutic Interventions.
• Clinical Supervision and Collaboration.
• Clinical On-Call.
• Information Management/Research.
• Program Development and Practice Standards.
• Education and Training.

Experience

• 4-5 years clinical experience in mental health, with experience in the provision of crisis response services required.
• Experience in acute care mental health considered an asset.
• 3 years’ experience in supervisory and managing in a unionized and interdisciplinary team environment.
• Experience developing and delivering education and training sessions.
• Demonstrated experience in working with multi-sectoral partnerships: in developing and maintain excellent working relationships with a broad range of individuals and organizations, including the ability to facilitate, collaborate and resolve conflict.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.Education (Degree/Diploma/Certificate)

• Post-secondary degree in a relevant health discipline from an accredited education institution – BSW, BScPN, BN, RN, RPN, OT or related health degree required.
• Master’s preferred.

Certification/Licensure/Registration

• Eligibility for registration in area of professional practice required.
• Must be able to physically access and work in a variety of community environments.
• Valid driver’s license and access to a vehicle.

Qualifications And Skills

• Comprehensive knowledge of the Mental Health Crisis Response System in the Winnipeg Health Region/Shared Health and advanced expertise in Crisis Intervention, Suicide Intervention, and mental health assessment processes specific crisis response services.
• Sound knowledge and understanding of Evidence-Based Practice, including current knowledge of best practices in the area of mental health crisis response systems and service provision.
• Clinical knowledge and experience in the area of Co-Occurring Mental Health and Substance Use Disorders and the related implications for clinical practice with clients with this diagnosis.
• Ability to work independently with an interdisciplinary, intersectoral and intrasectoral context.
• Ability to handle sensitive system level issues in a multi-level service system with professionalism.
• Working knowledge of legislative acts governing healthcare, and specific knowledge of the Manitoba Mental Health Act, as it relates to service provision to clients in mental health crisis.

This term position may end earlier as outlined in your collective agreement.This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.