Clinical Team Coordinator - HOCS

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Job summary

The Winnipeg Regional Health Authority (WRHA) is seeking a Clinical Team Coordinator to support the HOCS team and Access Downtown Social Workers. You will coordinate clinical operations and ensure quality client care across WRHA’s network in Winnipeg.

Collaborating with WRHA programs and community partners, you will demonstrate strong leadership, manage resources, and promote trauma-informed, harm-reduction approaches while supporting staff development and service excellence.

Qualifications

• An undergraduate degree in health or social services is required.
• Demonstrated leadership in an interdisciplinary team environment.
• Experience with vulnerable populations and complex community service settings.

Responsibilities

• Coordinate clinical operations for the HOCS team under supervision.
• Support integration of health services across WRHA programs and community partners.

Skills

Leadership

Partnership development

Interdisciplinary teamwork

Diversity & inclusion

Communication skills

Change management

Evidence-based practice

Budget knowledge

Self-development

Critical thinking

Education

Undergraduate degree in health or social services

Tools

Microsoft Office

EMR/eChart

Job description

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the direction of the Manager of Health Services, the incumbent supports the integrated clinical operations of the HOCS team and Access Downtown Social Workers.

HOCS service delivery supports complex community service integration for individuals experiencing houselessness or risk of losing housing. HOCS team support is provided primarily to other agencies, support providers, and system positions to better support individuals in this population through consultation and sometimes through direct intervention.

The team works in collaboration with WRHA programs, hospital sites, and other health and social services, and various community partners to provide care that is person-centered, trauma-informed and harm reduction focused.

Under the general supervision of the Manager of Health Services and as a member of a multidisciplinary team, the Clinical Team Coordinator provides support in facilitating quality client care. The Clinical Team Coordinator, in conjunction with the Manager of Health Services, is accountable for the effective management of the clinical, human, material and financial resources of the HOCS team health care initiatives.

Experience

• Four years related community experience with minimum of two years clinical coordination experience.
• Experience working in an integrated health care setting is essential.
• Experience working with vulnerable populations and people who are unhoused is essential.

Education (Degree/Diploma/Certificate)

• An undergraduate degree in health or social services is required.

SPECIAL TRAINING:

• Training or certification in a community health, primary care or acute care setting essential.

Certification/Licensure/Registration

• Responsible for maintaining and providing proof of active registration with the appropriate registering body.
• Valid Driver’s License and access to a vehicle required.

Qualifications And Skills

• Demonstrated leadership skills in an interdisciplinary team environment.
• Experience in developing collaborative partnerships with various stakeholders.
• Demonstrated ability to form effective and respectful relationships with team members, other professionals, clients and the community.
• Respectful of diversity and values diverse perspectives and ideas.
• Demonstrated organizational, problem solving and decision-making skills.
• Flexibility, adaptability and independence in planning and completing work assignments based on knowledge of clinical care requirements.
• Excellent communication and interpersonal skills appropriate for dealing with clients, families, colleagues, and the community including individuals from a variety of backgrounds.
• Demonstrated proficiency with the use of Microsoft Office (Word), and electronic patient recording (EMR, eChart).
• Skilled in the practice of change management.
• Sound knowledge of and understanding of clinical evidence-based practice.
• An understanding and sensitivity for clients who are at risk.
• Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety.
• General knowledge of regulations and scope of practice documents that guide nursing and other related disciplines.
• Demonstrated ability to critically think, analyze, conceptualize and apply relevant knowledge of practice.
• Ability to work under minimal direction.
• Ability to facilitate professional continuing education requirements of staff.
• Knowledge of budgets and financial reporting systems.
• Embraces on-going learning and self-development.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your employee handbook.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.