Clinical Specialist - Tissue

Ontario Health; Toronto; Hybrid; CAD 82,000 - 104,000; Full time

Job summary

An established industry player is seeking a Clinical Specialist to lead initiatives in tissue donation and transplantation. In this pivotal role, you will provide education and mentorship to the Tissue team, ensuring best practices in donor management and quality improvement. You will collaborate with various stakeholders to enhance processes and outcomes in organ and tissue donation. This position offers a unique opportunity to make a significant impact in the health sector while working in a supportive and innovative environment. If you are passionate about health and wellness and have a strong background in project management and clinical expertise, this role is perfect for you.

Qualifications

• Bachelor’s degree in science or health science required.
• Minimum five years of experience in tissue donation or equivalent.

Responsibilities

• Provides mentorship and coaching to Tissue staff.
• Identifies areas for process improvement in tissue donation.
• Manages assigned project tasks and collaborates with stakeholders.

Skills

Project Management

Communication Skills

Interpersonal Skills

Attention to Detail

Organizational Skills

Education

Bachelor's Degree in Science

Master's Level Preparation in Science or Nursing

Certified Tissue Banking Specialist (CTBS)

Tools

IT Database Management

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail] . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail] . Requests will be addressed within three business days, and the application window will be extended by three business days.

A t Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

Want to make a difference in your career? Consider this opportunity.

Reporting to: Manager, Ocular Recovery - Tissue

Classification: Clinical Specialist, Tissue

Worksite: Toronto, Ontario

Schedule: Monday to Friday, 7.5 hour shifts

Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

The Clinical Specialist provides education and training to the Tissue team as a subject matter expert, identifies and participates in quality and process improvement initiatives and provides key project management support to ensure effective Provincial Resource Centre (PRC) and Tissue Program operations.

Here is what you will be doing:

• Provides mentorship and coaching to Tissue staff

• Collaborates with the Manager and the education department to develop training for any and all of the following for the purpose of professional development and initiatives which focus on best processes and practices:

  • the implementation of new systems, procedures, processes and tools

  • identified area of improvement (process, tool, system or otherwise)

  • identified skill gaps/area for competency improvement within the team

  • Best practices in donor case management

  • Ongoing competency training and refresher education

• Participates in the annual competency review process (for clinical competencies; reviews via the functional template) for PRC-Tissue staff

• Reviews processes on an ongoing basis to identify any areas of improvement in work flow, or opportunities to support/implement initiatives which lead to increasing organ yield and allocation

• Identifies changes to IT database which would provide better clinical records; works with IT to make this change and educates staff on the changes made ensuring understanding of new methods to be used internally

• Audits database records to ensure compliance

• Manages assigned projects tasks; ensuring PRC/TGLN staff affected by projects are informed and aware of changes

• Works collaboratively with others, identifying action items and assigning to appropriate stakeholders

• Compiles project status updates and reviews with the Project team

• Identifies potential risks (clinical, or otherwise) and escalates; typically to the Director, PRC

• Works with members of the quality department to gather information for critical incident case reviews, participates in the investigation process and the development of recommendations, and supports the implementation of recommendations arising from case reviews

• Works closely with tissue banks, donor hospitals and other staff to optimize donation outcome; ensures that all processes are streamlined and donor management is maximized

• Works in conjunction with the Manager, PRC-Tissue to support process related to tissue donor case management; works with stakeholders, tissue banks and external health care professionals to support this

• Leads PRC – Tissue quality related initiatives such as initiatives related to increasing tissue donor numbers, tissue offering and clinical processes

• Identifies and develops metrics to support continuous quality monitoring and improvement

• Utilizes research and evidence based practices to develop new practices and procedures

• Assists in preparing for annual internal and Health Canada audits/inspections

Here is what you will need to be successful:

Education and Experience

• Bachelor’s degree in science, biological science or health science, with a focus on pathophysiology preferred

• Master’s level preparation in Science or Nursing an asset

• Certified Tissue Banking Specialist (CTBS) an asset

• Minimum five (5) years of recent experience in tissue donation or a combination of equivalent experience and education

Knowledge and Skills

• Demonstrated experience in project management an asset

• Demonstrated experience in leading quality initiatives preferred

• Demonstrated ability to multi-task and prioritize

• Excellent communication and interpersonal skills, including a demonstrated ability to work effectively with people at all levels

• Organized, with strong attention to detail and adaptable to change

• Computer literate

Rate of Pay: $82,793.37 - $103,429.28per annum

Employment Type: Full-Time contract (15 months)

Location: Toronto, Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours .

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.