Clinical Specialist- CRM/CAS

Medtronic; Calgary; On-site; CAD 112,000 - 140,000; Full time

Job summary

Medtronic in Calgary, AB is seeking a Specialist Career Stream professional to deliver on-site education and expert consulting for healthcare solutions. You will partner with sales, clinical leads, and management to enable customer outcomes and growth opportunities, while acting as a technical resource for product support.

The role emphasizes collaboration with field personnel, participation in events, and adherence to company policies and healthcare standards.

Qualifications

• High School Diploma and 6+ years healthcare/engineering experience.
• Associate’s Degree and 4+ years healthcare/engineering experience.
• Bachelor’s degree and 2+ years healthcare/engineering experience.
• Bachelor's degree and enrolled in certificate program (ATI/PrepMD) with 3 years prior experience.

Responsibilities

• On-site education and/or consulting with customers.
• Support field personnel to achieve outcomes and service.
• Partner with sales to develop and execute plans for one or more units.
• Participate in conventions and meetings to raise product awareness.
• Collaborate with Clinical Lead/Management and Regional Sales for customer cases.
• Identify and facilitate growth opportunities with Sales and Clinical Support.
• Serve as a technical resource to support sales of medical products.

Education

High School Diploma

Associate’s Degree

Bachelor’s degree

Certificate program (ATI/PrepMD)

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Conducts on-site education and / or consulting.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
• Participates in conventions, forums, and meetings to increase product awareness.
• Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• Serves as a technical resource to support sales of a specific medical product or solution.

Salary Range: $78,720 - $98,400

PLEASE NOTE:

• We use artificial intelligence (AI) to review resumes of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
• This posting reflects a current, genuine vacancy that we are actively recruiting to fill.

Physical Job Requirements

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

SPECIALIST CAREER STREAM:

Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy:

Established and productive individual contributor.

Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact:

Sets objectives for own job area to meet the objectives of projects and assignments.

Contributes to the completion of project milestones .

May have some involvement in cross functional assignments.

Innovation and Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex .

Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence:

Communicates primarily and frequently with internal contacts .

External interactions are less complex or problem solving in nature.

Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.

Leadership and Talent Management:

May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience:

• High School Diploma AND a minimum 6 years of work experience in the healthcare or engineering field, OR
• Associate’s Degree AND a minimum 4 years of work experience in the healthcare or engineering field, OR
• Bachelor’s degree AND a minimum of 2 years of work experience in the healthcare or engineering field, OR
• Bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD and 3 years of any prior professional experience

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.