Clinical Services Manager, Developmental Programs

Sioux Lookout First Nations Health Auth; Sioux Lookout; On-site; CAD 101,000 - 147,000; Full time

Job summary

Sioux Lookout First Nations Health Authority seeks a Manager - Clinical to lead Developmental Services allied health staff and contracted health services, ensuring high-quality, timely care grounded in culturally appropriate practices.

The role partners with First Nations leadership and communities, drives change, oversees budgets, governance, and program development, and directs supervision across allied health disciplines.

Qualifications

• Master’s Degree in an Allied Health Profession (AHP)
• Current Registration with the AHP’s Professional College of Ontario, in good standing
• Minimum of five (5) years’ experience in one of the above-mentioned health related fields
• Minimum of 2 years management experience
• Demonstrated understanding of and competence in serving culturally diverse populations; knowledge of First Nations’ people, history, culture, health priorities and social issues
• Excellent interpersonal, leadership, verbal/written and computer communication skills
• Ability to develop and maintain respectful/cooperative relationships with First Nations people, communities, service stakeholders and health care providers to promote an integrated seamless delivery of services
• Ability to function effectively during change management, periods of rapid change and transition
• Experience in people management, program development, governance, budget, resource management, and organizational skills
• Experience working with a diverse range of stakeholders, internal and external to the organization to achieve successful outcomes through excellent relationship-building skills
• Experience fulfilling reporting requirements to funders
• Must have a valid Driver’s License
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
• Ability to perform the requirements of the role on a regular basis
• Collaborate with the Director, Developmental Services and Human Resources staff to recruit, interview, select, hire and employ staff within the Developmental Services Team.
• Provides supervision and direction to the Developmental Services Allied Health disciplines by: Ensuring communication practices are clear and in place; Regular ongoing staff meetings are held; Providing effective problem solving and conflict resolution as required; Administering, monitoring, and ensuring adherence to organizational policies and procedures; Conducting Performance Appraisals and Action Plans for staff; Providing ongoing coaching, advice and motivation; Identifying and supporting professional development and training needs of staff
• Monitors work plans and operating budgets: Manage the development of annual work plans and reports that align with the annual organizational objective setting; Assist in the preparation of an annual budget as per health service goals and objectives; Monitor budget variances; Monitor and ensure proper financial coding; Assist with the preparation and submission of funding requests and reports
• Coordinate the ongoing promotion of the Developmental Services Team: Manage preparation, maintenance, and submission of all correspondence, reports and briefing notes; Conduct presentations as needed
• Coordinate and supervise the Developmental Services clinical services: Plan, develop and implement systems that positively impact the ability to perform the work and fulfill the goals of the program efficiently and effectively; Liaise with leadership, frontline workers, health care providers and other service workers in communities to collaboratively strategize means to tackle priority issues related to Developmental services; Facilitate delivery of Developmental Services to support communities; Action community concerns and requests appropriately
• In conjunction with the Director, Developmental Services and other health professionals will develop regional policies, objectives, educational material and best practices for Developmental Services.
• Support program and service evaluation and quality improvement initiatives by: Evaluating the effectiveness, acceptability, availability and cost efficiency of the Developmental Services in collaboration with other Developmental Services staff; Develop productivity/quality benchmarks for clinical operations, and analyze data against benchmarks to identify efficiencies or inefficiencies to address; Ensuring that systems are in place to monitor the delivery of health services relevant to Developmental Services for the First Nations communities
• Represent the organization as required in various settings
• Represent the organization on external committees or at meetings as needed i.e., Conduct presentations to various stakeholders and at conferences and meetings, as appropriate; Conduct community visits on a regular basis

Responsibilities

• The Manager - Clinical will be responsible for overall clinical leadership and management of all Developmental Services Allied Health Professional staff and contracted health services.
• The goal of the position is to ensure the Developmental Services produces high quality and timely health services/interventions using culturally appropriate practices and best practice standards of care.
• The Manager – Clinical will work in partnership with First Nations’ leadership and their community members, health care providers, and other key stakeholders.
• The incumbent must be skilled at initiating innovative approaches to help strengthen the delivery of allied health services to support the north.
• The Manager – Clinical is directly accountable to the Director – Developmental Services.

Skills

Leadership

Interpersonal skills

Verbal/written communication

Computer skills

Relationship building

Change management

Education

Master’s Degree in Allied Health

Current AHP registration in good standing (Ontario)

Tools

Budgeting

Office software

Job description

Sioux Lookout First Nations Health Authority seeks a Manager - Clinical to lead Developmental Services allied health staff and contracted health services, ensuring high-quality, timely care grounded in culturally appropriate practices.

The role partners with First Nations leadership and communities, drives change, oversees budgets, governance, and program development, and directs supervision across allied health disciplines.