Clinical Research Support Assistant

BioTalent Canada; Kingston; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading healthcare organization is looking for a Clinical Research Support Assistant to provide high-quality administrative support in a dynamic research environment. The role involves managing schedules, preparing documentation, and assisting with various research initiatives. Candidates should possess relevant educational qualifications and administrative experience, especially in clinical research. Join us at BioTalent Canada to contribute meaningfully in a supportive and innovative atmosphere.

Benefits

Competitive salaries with excellent full-time benefits

Healthcare of Ontario Pension Plan (HOOPP)

Comprehensive orientation for new hires

Opportunities for education, mentorship, and bursaries

Qualifications

• Minimum 2-year diploma in Office Administration, preferably medical.
• Two years' experience in an administrative role.
• Experience with clinical research and advanced computer skills.

Responsibilities

• Provides administrative support to the Director of Research & Innovation.
• Prepares briefing notes and manages daily calendar.
• Handles confidential information and assists with research reporting.

Skills

Advanced computer skills

Problem-solving

Prioritization

Education

2-year post-secondary diploma in Office Administration

Bachelor’s degree in a health-related field

Course on Research Ethics (CORE) certification

Tools

Microsoft Office Suite

Tools for Research at Queen's (TRAQ)

Job description

The Clinical Research Support Assistant acts independently to provide quality and confidential administrative support to the Director and their portfolio, while ensuring a person-centred and professional approach. This role plays a central role in supporting and coordinating research services and clinical trials by making effective decisions related to the identification, analysis, problem-solving, and distribution of presenting issues in the research department.

Under the supervision of the Director, the Clinical Research Support Assistant provides knowledge and expertise for the preparation of correspondence, reports, and other documents, researching, gathering, and compiling data. The incumbent will use effective problem solving, decision-making, and prioritization skills to ensure that all issues and correspondence are dealt with efficiently, either through direct handling or referral to the appropriate individuals. Acting as the department’s first point of contact, the Assistant will help maintain a welcoming environment and ensure departmental operations run smoothly.

Education & Experience:

• Minimum 2-year post-secondary diploma in Office Administration (medical office administration preferred) or equivalent combination of education, training, and experience;
• Bachelor’s degree in a health-related field is preferred;
• Two years of experience working in an administrative environment, including minute-taking, preparing agendas, and coordinating meetings;
• Experience in clinical research is preferred;
• Education or experience in accounting and finance is an asset;
• Course on Research Ethics (CORE) certification is an asset;
• Experience with research administration in Southeastern Ontario, including use of the Tools for Research at Queen’s (TRAQ) system, research financial management, and understanding of the Health Sciences Research Ethics Board (HSREB) is an asset;
• Demonstrated advanced computer skills, including the Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Project, Visio, and Access), and ability to use other software applications.

Position Duties & Responsibilities:

• Prepares briefing notes and correspondence, researching and assessing relevant information and developing communication tailored to the audience;
• Supports the Director and portfolio leaders in developing and launching new programs and pilot projects;
• Creates flow charts, process maps, and updates action plans for projects in collaboration with portfolio leaders;
• Handles confidential and sensitive information, including research participants and health information;
• Provides administrative support for the Director of Research & Innovation, including managing the daily calendar and schedule proactively and independently, preparing relevant documentation for meetings, and flagging important materials;
• Assists with research reporting as requested by the Director, Senior Leadership Team, and Hospital Board;
• Supports other research staff and initiatives as needed.

Why Work at Providence Care Hospital:

• Specialized sub-acute care in rehabilitation, mental health services, complex medical management, and palliative care;
• A hospital striving for excellence in care, education, and research;
• Committed to a people-centred approach to care delivery;
• Competitive salaries with excellent full-time benefits;
• Healthcare of Ontario Pension Plan (HOOPP);
• State-of-the-art building with on-site parking;
• On-site café and cafeteria with various food options;
• Comprehensive orientation for new hires;
• Focus on a healthy workplace and a culture of quality;
• Employee & Family Assistance Program;
• Opportunities for education, mentorship, and bursaries;
• Fully affiliated with Queen’s University, St. Lawrence College, and other academic institutions;
• Located on the shores of Lake Ontario, surrounded by parkland and walking trails.