Clinical Partnerships Lead

Banting AI; Canada; On-site; CAD 90,000 - 130,000; Full time

Job summary

A clinical research technology company is seeking a founding team member with experience in clinical research operations or implementation. The role involves managing relationships with partner institutions, overseeing onboarding and training, and translating operational insights into product improvements. Ideal candidates should have 3-8 years of relevant experience and demonstrate strong communication skills. A willingness to travel is essential. This opportunity allows you to shape the foundation of the customer organization as the company grows.

Qualifications

• 3–8 years of experience in clinical research operations or implementation.
• Understanding of trial documents and operational plans.
• Willingness to travel.
• Trials management, budgeting, or startup exposure with cross-functional exposure.
• Understanding of budgets, ethics submissions, consent forms and Schedules of Events.
• Strong communication for discovery sessions, proposals and follow-ups.
• Comfortable with technology and quick platform configuration without coding.
• Self-directed with ability to manage competing priorities and travel.

Responsibilities

• Own end-to-end experience at partner institutions including onboarding and training.
• Build relationships with academic medical centers and develop a pipeline.
• Translate field experience into product priorities that shape development.
• Identify academic medical centers and build institutional partnerships through outreach.
• Lead discovery beyond demos; understand trial workflows and platform value at institutions.
• Advance deals with follow-ups, proposals and NDAs; represent Banting at conferences and workshops.
• Translate field experience into product priorities and identify cross-institution patterns.

Skills

Clinical research operations

Strong communication

Comfortable with technology

Self-directed

Implementation or solutions consulting

Enterprise sales experience

Job description

Banting is building the AI platform for clinical research. Running clinical trials today requires an enormous amount of manual, document-driven work, and that burden falls on research coordinators, analysts, and administrators who are forced to spend most of their time on administrative work instead of patients and science. We’re building the software that automates that operational layer, so research teams can run more trials, run them better, and get patients access to new treatments faster.

WHY THIS ROLE EXISTS

This is the first hire outside of engineering. We are looking for someone who can earn trust with institutions through shared experience and expertise, make early deployments succeed because they know what good looks like from the site’s perspective, and shape the product based on real operational knowledge.

WHAT YOU WILL DO

Delivery and expansion

• Own the end-to-end experience at partner institutions: onboarding, configuration, output validation, training, and ongoing support
• Work directly with coordinators, budget analysts, and ethics administrators to validate outputs against how they actually operate
• Bridge customers and engineering
• Make every engagement successful enough to generate referrals and expand within the institution

Institutional partnerships and pipeline

• Identify and build relationships with academic medical centers and research sites running clinical trials. Develop pipeline through targeted outreach and consistent follow-up
• Join institutional conversations alongside the CEO. Your clinical research background is what opens doors with VP Research, Clinical Trials Office Directors, and IRB administrators
• Lead discovery that goes beyond demos: understand how each institution runs trials, where workflows break, and where our platform creates the most value
• Advance deals by managing follow-ups, proposals, NDAs, and institutional relationships
• Represent Banting at conferences. Earn trust by teaching: workshops, research presentations, and demonstrations that help research teams see what’s possible
• Translate field experience into product priorities. What you learn at institutions should directly shape what gets built
• Identify patterns across institutions that should become platform capabilities
• Feed market intelligence back to the team: competitive signals, feature gaps, and what buyers say when we’re not in the room

WHO YOU ARE

You’ve worked in clinical research, or in implementation, customer success, or solutions consulting at a clinical trials technology company. You know how trials run at the site level and you’ve seen enough variation across institutions or environments to know that no two sites operate the same way.

• 3–8 years of experience including direct clinical research operations work:
• Site-side clinical research operator stepping into a broader strategic role
• Implementation or solutions lead from a clinical trials technology company
• Trials manager, budget, or startup lead with cross-functional exposure
• Understanding of how trial documents get translated into budgets, coverage analyses, ethics submissions, consent forms, and operational plans. You can look at a Schedule of Events and know what it means
• Strong communication: discovery sessions, conference presentations, proposals, and clear follow-up
• Comfortable with technology: you can learn a platform quickly, configure it, demo it, and diagnose surface‑level issues without writing code
• Self‑directed. This role spans pipeline, delivery, and product—you manage competing priorities without dropping anything
• Willingness to travel

Nice to have:

Enterprise sales or business development experience, particularly into academic medical centers or health systems

ABOUT THIS OPPORTUNITY

This is a founding role at an early‑stage company. You’ll be helping write the playbook. As Banting grows, this role becomes the foundation of our clinical and customer organization, whether that means leadership in strategy, customer success, or institutional sales. The trajectory depends on what you’re best at and where the company needs you most.

If this role resonates but your background doesn’t check every box, we’d still encourage you to apply.

Banting Health AI is an equal opportunity employer. We welcome applications from people of all backgrounds, identities, and experiences. If you need accommodation during the application or interview process, please let us know. Candidates must be authorized to work in Canada or the United States. We are unable to sponsor work visas at this time.