Clinical Oxygen Assistant

Air Liquide; Victoria; On-site; CAD 41,000 - 50,000; Full time

Job summary

Air Liquide Home Healthcare Canada, Victoria branch, is hiring a Clinical Oxygen Assistant to deliver, set up and train clients on home oxygen as prescribed, including safety guidance.

The role involves maintaining equipment, documenting client care, and collaborating with medical professionals to ensure safe, effective care. Requires a high school diploma; 1–2 years in technical/customer service; healthcare experience preferred.

Qualifications

• High School Diploma required.
• College Certificate or medical background preferred.
• Computer literate in Microsoft Office & Google systems with strong data entry skills.
• Knowledge of safe use and maintenance of homecare equipment is an asset.
• 1-2 years of experience in technical/customer service related roles.

Responsibilities

• Deliver, set up, and instruct on use of home oxygen as prescribed.
• Inform customers of safety aspects of using oxygen.
• Maintain equipment and perform preventive maintenance.
• Document client care in records and liaise with medical professionals.
• Promote services and assist with new client setup and hospital discharges under supervision.

Skills

Microsoft Office

Google systems

Data entry

Safety awareness

Customer service

Education

High School Diploma

College Certificate or medical background

Job description

R10103335 Clinical Oxygen Assistant (Open) Location: Victoria, BC - Scott St (065) - Respiratory therapy

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients. Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

VitalAire, a division of Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Clinical Oxygen Assistant for our Victoria Branch. The Clinical Oxygen Assistant is responsible for delivery, setup and instruction on use of home oxygen as prescribed including informing customers of the safety aspects of using oxygen.

Responsibilities:

• Committed to contributing towards a safe work environment by obeying safety policy and procedures, working and encouraging others to perform in a safe manner at all times.
• Reports unsafe occurrences and/or practices.
• Ensures operation of equipment by completing preventive maintenance requirements, following manufacturers’ instructions, troubleshooting malfunctions, and arranging for repairs.
• Contributes to the growth of VitalAire by liaising with medical professionals; providing information/literature to prospective clients; providing demonstration of products and services to prospective clients.
• Provides oxygen equipment, training, and support on safe operation during new client setup and hospitals for quick and efficient client discharges under the supervision of regulated health care professionals.
• Documents client care services by charting in client records.
• Maintain knowledge of funding systems.
• Maintains client confidence and protects VitalAire operations by keeping information confidential.
• Protects clients and employees by adhering to infection control policies and protocols.
• Assists healthcare professionals with the completion of necessary processes and forms, assisting with the cleaning & maintenance of equipment used for service to clients.
• Contributes to team effort by communicating with regulated health care professionals as required and by working with other staff members to achieve optimal customer experience.
• Promotes Air Liquide Healthcare services by suggesting related products and offers additional information to assist customer needs.

Qualifications:

• High School Diploma required, College Certificate or medical background preferred.
• Computer literate in Microsoft Office & Google systems with strong data entry skills.
• Knowledge of safe use and maintenance of homecare equipment is an asset.
• 1-2 years of experience in technical/customer service related roles.
• Satisfactory level of physical fitness to perform physical requirements of position.
• Defensive driving courses are an asset.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job‑related reasons. This job grade falls within a salary band starting at the minimum of $45,000 with opportunity for advancement.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

We are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.